Brian Miller
New York,NY
Summary
A sales professional with proven ability to drive client satisfaction and revenue growth. Leveraged strategic account management and relationship-building to achieve significant business outcomes. Known for collaborative leadership and adaptability in dynamic markets, bringing skills in client communication and a positive energy and attitude to the workplace.
Overview
17
17
years of professional experience
Work History
Account Executive
RPJ Strategic Ventures
07.2024 - Current
- Had no experience in this industry and went above and beyond to learn the role/industry acumen making me the only employee to survive my training class.
- Qualify and provide innovative financial solutions to our merchants
- Determining merchants goals to best match them with what will help grow their business
- Conduct over 200 cold calls and texts per day to maintain strong pipeline.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
Tier 3 Personal Trainer
Equinox
01.2022 - 09.2024
- Grew from zero to 110 session per month in the first six months of employment earning me number two trainer within the first year of employment
- Hit all growth bonuses in the first month of employment
- Had a closing rate of 80%
- Only employee to be certified to teach classes and train one-on-one.
- Converted at least two referrals per month to grow my business in addition to exceptional customer retention. About 25% of my clients I had from my first few months until I left.
- Assisted in the development of gym-wide events, increasing overall membership engagement.
Founding Online Personal Trainer
Gympass
04.2020 - 01.2022
- Developed motivational strategies to help clients overcome personal barriers and achieve their fitness goals.
- Increased client retention rate by providing exceptional customer service and maintaining a strong rapport with each individual.
- Expanded client base through targeted marketing initiatives on social media platforms, such as Instagram and Facebook.
Lead Fitness Instructor
Switch Playground
03.2018 - 01.2021
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Collaborated with clients to identify potential barriers to achieving fitness goals.
- Developed goal-oriented training programs that led clients to achieve significant improvements in strength, endurance, flexibility, and overall functional ability.
Head Trainer/Manager
Power Ten Fitness Club
Port Washington, New York
03.2008 - 09.2018
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
Bachelor of Science - Dietetics
Queens College
Flushing, NY05-2012
Skills
- Client Relationship Building
- Pipeline Management
- Customer Service
- Interpersonal Skills
- Goals and performance
- Strategic selling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Career advancementCompany CulturePersonal development programsTimeline
Account Executive
RPJ Strategic Ventures
07.2024 - Current
Tier 3 Personal Trainer
Equinox
01.2022 - 09.2024
Founding Online Personal Trainer
Gympass
04.2020 - 01.2022
Lead Fitness Instructor
Switch Playground
03.2018 - 01.2021
Head Trainer/Manager
Power Ten Fitness Club
03.2008 - 09.2018
Bachelor of Science - Dietetics
Queens College
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