Brian Mohr
Hayward,WI
Summary
Dynamic sales associate with exceptional people skills and a strong focus on customer satisfaction. Proven ability to enhance the shopping experience and build lasting relationships with clients.
Overview
12
12
years of professional experience
Work History
Sales Associate
Hayward Power Sports
Hayward, WI
08.2021 - Current
- Assisted customers in selecting products, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy.
- Maintained product knowledge to provide informed recommendations and solutions.
- Collaborated with team members to meet sales targets and improve customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Equipment Rental Manager
Hayward Power Sports
Hayward, WI
08.2021 - Current
- Oversaw equipment rental operations, ensuring optimal inventory management and customer satisfaction.
- Developed training programs for staff on equipment usage and safety protocols.
- Implemented streamlined rental processes, reducing turnaround time for customer orders.
- Monitored maintenance schedules to ensure all equipment met safety and performance standards.
- Analyzed rental trends to optimize fleet utilization and reduce costs effectively.
- Enhanced customer satisfaction by providing efficient and knowledgeable assistance in equipment selection and usage.
- Managed inventory control, ensuring optimal availability of rental equipment for customer needs.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Army Readiness NCO
Wisconsin Army National Guard
Hayward, WI
08.2017 - 04.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Army Readiness NCO
Wisconsin Army National Guard
Platteville, WI
04.2014 - 08.2017
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Associate of Science - Criminal Justice
University of Phoenix, Axia College Online
PhoenixHigh School Diploma -
GED -
University of Wisconsin, Superior
05-2002
Skills
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Verbal/written communication
- Complex Problem-solving
- Point of sale system operation
- Professional demeanor
- Adapt to diverse groups
- Guest relations
- Customer engagement
- Superb time management
- Listening skills
- Policy and procedure adherence
- Comprehension and analyzation of policy and procedures
Timeline
Sales Associate
Hayward Power Sports
08.2021 - Current
Equipment Rental Manager
Hayward Power Sports
08.2021 - Current
Army Readiness NCO
Wisconsin Army National Guard
08.2017 - 04.2021
Army Readiness NCO
Wisconsin Army National Guard
04.2014 - 08.2017
High School Diploma -
Associate of Science - Criminal Justice
University of Phoenix, Axia College Online
High School Diploma -
GED -
University of Wisconsin, Superior