Brian Moran
Dynamic customer service professional with proven reliability and cash handling expertise at Baskin Robbins. Adept at enhancing customer satisfaction through effective communication and product knowledge. Recognized for maintaining high service standards and resolving issues swiftly, contributing to a seamless customer experience in fast-paced environments.
Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Work History
Customer Service Cashier
4 Months- Processed cash, card, and mobile payments accurately at point of sale.
- Greeted customers promptly and delivered friendly service in fast-paced store environment.
- Maintained clean service counters, dining areas, and food prep stations throughout shifts.
- Resolved order questions quickly and ensured accurate product selection at checkout.
- Followed food safety, sanitation, and handling procedures during daily service tasks.
- Balanced register transactions and completed shift closing duties with attention to detail.
Barista/Cashier
1 Year- Operated point-of-sale system to process cash, card, and mobile payments accurately.
- Greeted customers, answered menu questions, and recommended items based on preferences.
- Handled opening and closing duties, including restocking supplies and balancing cash drawer.
- Resolved order issues promptly to preserve positive customer experience and service flow.
- Used POS system to accurately enter orders and process payments.
- Followed exact recipes for mixing and preparing beverage and food items.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Education
High School Diploma
Skills
Accomplishments
I play professional volleyball and work with teams while being a private trainer for basketball and a basketball coach