Brian Moriarty
Hatfield,MA
Summary
Dedicated and dependable professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
41
41
years of professional experience
Work History
Implementation Manager
Ericsson Communications
Hatfield, MA
08.2011 - Current
- Researched and resolved barriers to successful system functionality, improving support and issue resolution.
- Oversaw implementation processes based on organizational needs, regulatory requirements and customer demand.
- Documented processes to streamline setup, customization and maintenance.
- Pulled from knowledge of technical industry and technological developments to drive cellular deployments for wireless carriers.
- Collaborated with Project Manager to cultivate resources and reference material for technical installation, troubleshooting and maintenance.
- Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
- Created implementation methodologies to control project costs and meet deadlines.
Technical Services Manager
Verizon Corporation
Springfield, MA
08.1983 - 08.2011
- Monitored work procedures, work schedules, and expedited workflow.
- Developed technical services strategies based upon clients' goals and implemented processes to achieve objectives.
- Made technical suggestions regarding modifications to documentation, product performance, and failure analysis.
- Evaluated existing procedures and made proactive adjustments to meet changing demands.
- Worked flexible hours; night, weekend, and holiday shifts.
- Carried out day-day-day duties accurately and efficiently.
Education
Associate of Science - Business Management
Holyoke Community College
Holyoke, MA05.1981
Skills
- Budget administration
- Good Telephone Etiquette
- Teamwork and Collaboration
- Attention to Detail
- Dependable and Responsible
- Cultural Awareness
- Maintenance and Repair
- Self-Motivated
Additional Information
I reside in Hatfield, Ma with my wife and am the father of two grown daughters.
Timeline
Implementation Manager
Ericsson Communications
08.2011 - Current
Technical Services Manager
Verizon Corporation
08.1983 - 08.2011
Associate of Science - Business Management
Holyoke Community College
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