Brian Murray
Allen,TX
Summary
Dynamic Territory Account Manager with a proven track record in optimizing technology solutions for a diverse range of government, education, and commercial clients, driving substantial process improvements and elevating customer engagement.
Expertise in strategic planning and relationship building facilitates the expansion of market presence while nurturing long-term partnerships.
Overview
31
31
years of professional experience
Work History
Territory Account Manager
CyberOne Security
09.2024 - Current
- Managed account portfolio of public sector and commercial businesses across central and west Texas, emphasizing client satisfaction and retention strategies.
- Developed and maintained relationships with key clients across designated territory.
- Coordinated sales strategies to effectively penetrate new markets and increase visibility.
- Conducted regular market analysis to identify trends and customer needs in cybersecurity.
Account Executive
Tyler Technologies
06.2021 - 12.2023
- Managed diverse sales territory across half of Texas, cultivating pipeline of new and existing business opportunities.
- Managed client accounts to ensure satisfaction and retention.
Client Executive
Tyler Technologies
01.2017 - 06.2021
- Collaborated with fully implemented clients across Texas, including the largest 20 county governments by population, to optimize software usage and identify process improvement opportunities through new solutions.
- Led cross-functional teams to improve project delivery and elevate client satisfaction.
- Developed and implemented strategic initiatives to streamline operations and improve efficiency.
- Collaborated with stakeholders to define project scope and deliverables effectively.
- Facilitated training sessions to support employee development and skill enhancement.
Transition Team Manager
Tyler Technologies
09.2012 - 01.2017
- Led team of senior account managers to ensure seamless client transitions from professional services to effective day-to-day support.
Software Support Dept. Manager
Tyler Technologies
03.2009 - 09.2012
- Led team of 8-10 software support professionals in designing and implementing advanced customer success platform aligned with NCSA guidelines.
Software Support Specialist
Tyler Technologies
01.2007 - 03.2009
- Provided software support for clients nationwide, specializing in flagship enterprise justice (Odyssey) CMS platform to ensure optimal system performance.
Teacher and Coach, Vines High School
Plano ISD
Plano, TX
06.1995 - 03.2007
- Designed and implemented instructional strategies focused on exercise physiology and diet to promote student achievement in health and wellness education.
- Facilitated a collaborative classroom environment promoting student participation and critical thinking.
- Head boys basketball coach.
Education
Bachelor of Science - Education
Southeastern Oklahoma State University
06-1995
Skills
- Sales strategy development
- Sales pipeline management
- Lead generation
- Account portfolio management
- Client relationship management
- Customer engagement
- Consultative selling
- Strategic Improvement based on The Feld Group methodology
- Team building
- Sales presentations
- Strategic planning
- Brand awareness
Interests
Backpacking, Family, Fishing, Hunting, Cooking, Reading
Timeline
Territory Account Manager
CyberOne Security
09.2024 - Current
Account Executive
Tyler Technologies
06.2021 - 12.2023
Client Executive
Tyler Technologies
01.2017 - 06.2021
Transition Team Manager
Tyler Technologies
09.2012 - 01.2017
Software Support Dept. Manager
Tyler Technologies
03.2009 - 09.2012
Software Support Specialist
Tyler Technologies
01.2007 - 03.2009
Teacher and Coach, Vines High School
Plano ISD
06.1995 - 03.2007
Bachelor of Science - Education
Southeastern Oklahoma State University