Brian Myers
FLAGSTAFF,AZ
Summary
I have always been a hard working employee looking for the right fit to work my way up. Motivated to be more then i was yesterday . I have natural affinity for customer service and truly enjoy helping people when ever i can in an out side of the work place now saying that time management is very important to me .
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Good To Go
Flagstaff, AZ
06.2020 - 01.2022
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Shift Leader
Giant Gas Station
FLAGSTAFF, AZ
03.2013 - 03.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Flagstaff High School
Flagstaff, AZ06.2011
Skills
- Coaching and Mentoring
- Retail Operations
- Attention to Detail
- Customer Service
- Merchandise Stocking and Replenishing
Timeline
Assistant Store Manager
Good To Go
06.2020 - 01.2022
Shift Leader
Giant Gas Station
03.2013 - 03.2018
High School Diploma -
Flagstaff High School
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