Brian Newman
Peoria,AZ
Summary
Strategic Management Executive with a strong track record in enhancing profitability and operational performance in retail. Skilled in motivating teams through effective performance discussions and accountability measures. Focused on aligning customer needs with organizational goals to drive success in fast-paced environments.
Overview
36
36
years of professional experience
Work History
District Manager
Goodwill
Phoenix, Arizona
03.2024 - Current
- Oversaw daily operations across multiple retail locations, ensuring adherence to company standards and enhancing operational consistency.
- Identified and developed top talent, cultivating a performance-oriented culture that supported district goals.
- Managed staff recruitment, training, and performance evaluations, strengthening team capabilities and aligning skills with business objectives.
- Conducted regular store visits to ensure adherence to company policies and regulations.
- Resolved customer complaints promptly while maintaining high customer service satisfaction.
- Implemented inventory control systems that optimized stock levels and reduced costs.
- Facilitated staff meetings that promoted communication and teamwork within the organization.
- Coordinated fundraising efforts to support nonprofit initiatives, boosting community engagement.
Manager
Facilities Management
Phoenix, AZ
01.2021 - 01.2024
- Entrusted to direct operations in Weights and Measures, Sales, and Production Assembly.
- Lead highly qualified teams to increase profit margins by providing superior customer service, sales enhancement, and planning and executing promotional events.
- Maximized customer offerings through optimal inventory control and resolved internal supply issues with creative solutions, preventing sales declines.
- Optimize productivity and regulatory compliance through strategic production planning and by managing sales and delivery staff.
- Revitalized company communications to stabilize market erosion and maintain brand resiliency.
- Review statistics and current trends to competitively price products and formulate improvement policies to meet quality standards for all products enroute to clients.
- Furnished revenue reports to executive managers, highlighting positive outcomes of brand positioning in maximizing market share.
District Manager
District Manager Gabes
Cincinnati, OH
01.2017 - 01.2021
- Overseen 40 locations working directly with store management and loss prevention teams to identify, investigate, and reduce internal and external theft.
- Built valuable relationships with local law enforcement and contracted with security professionals to align loss prevention and mitigation with company objectives.
- Developed strong cases for court proceedings and represented company during litigation, establishing precedents to deter future theft.
- Analyzed high shrink areas post-inventory and tightened regulations to minimize loss.
- Developed and implemented operational controls to drive fiscal accuracy regarding deposits, cash handling, refunds, and voids.
- Investigated and mitigated all accident/safety related claims to secure seamless site operations.
- Cultivated strong team values through targeted training on effective loss prevention strategies.
- Assembled teams by recruiting skilled candidates, managing terminations, and coordinating training sessions.
Manager
Meijer
Cincinnati, OH
01.2013 - 01.2017
- Consistent track record of steadily increasing sales and managing teams for optimal productivity.
- Provided valuable recommendations based on product knowledge to enhance customer satisfaction and increase revenue.
- Cultivated strong customer relationships and resolved product and service issues, generating repeat patronage.
- Fostered cohesive team through development and support initiatives.
Regional Manager / Store Manager
Sam's Club
Cincinnati, OH
01.1991 - 01.2013
- Increased regional memberships from $15M to $40M through targeted campaigns and in-store promotions after assessing current industry trends to maximize new customer acquisition.
- Increased profit from $2M to $5M, exceeding financial goals by focusing on overall profitability.
- Improved bottom line performance by $1M resulting from reduction in expenses from 0.56% to .47%.
- Oversaw daily operations for clubs in Ohio, Kentucky, and Indiana, developing and implementing management training and club remodels while managing full P&L responsibilities.
- Fostered positive work environment through implementation of employee initiatives, evaluations, and disciplinary actions for over 200 associates.
- Created an engaging work environment to enhance employee morale in grocery, receiving, hard lines, fresh, customer service, and membership marketing departments.
- Recruited, trained, and mentored big box sales associates by attracting high-quality talent through industry contacts and current employees.
Education
Business Management
Wright State University
Fairborn, OHSkills
- Operations management
- Inventory optimization
- Sales strategies
- Strategic planning
- Performance evaluation
- Staff training
- Team leadership
- Retail management
- Customer service
- Problem resolution
- Problem-solving
- Time management
- Leadership
- Relationship building
Personal Information
Title: Accomplished Management Executive
AREAS OF EXPERTISE
- Team Leadership
- District Management
- Strategic Planning
- Strong Client Relations
- Profit Optimization
- P&L Training
- Development
- Process Improvements
- Task Focused
- Membership Marketing
- Negotiation Skills
- Loss Prevention
- Relationship Building
- Employee Relations
- Supply Chain Management
Timeline
District Manager
Goodwill
03.2024 - Current
Manager
Facilities Management
01.2021 - 01.2024
District Manager
District Manager Gabes
01.2017 - 01.2021
Manager
Meijer
01.2013 - 01.2017
Regional Manager / Store Manager
Sam's Club
01.1991 - 01.2013
Business Management
Wright State University