World Travel
Brian Nicholson
East Hartford,CT
Overview
20
20
years of professional experience
4
4
years of post-secondary education
Work History
Onsite Account Representative
Fastenal Company
Cromwell, CT
10.2011 - 02.2021
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
- Contacted customers to assess satisfaction and current needs.
- Processed client payments and updated accounts.
- Analyzed accounts for delinquencies and other ongoing issues.
Department Manager
Coastal Wine & Spirits
Branford, CT
08.2009 - 10.2011
- Communicated with managers of other departments to maintain transparency.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Store Manager
Blockbuster Video
Guilford, CT
08.2001 - 08.2009
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised guests at front counter, answering questions regarding products.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma -
Guilford High School
Guilford 09.1999 - 06.2003
Interests
Home repair/improvements
Homelab projects
Movies/TV shows/Video Games
Grilling & Smoking food
Timeline
Onsite Account Representative
Fastenal Company
10.2011 - 02.2021
Department Manager
Coastal Wine & Spirits
08.2009 - 10.2011
Store Manager
Blockbuster Video
08.2001 - 08.2009
High School Diploma -
Guilford High School
09.1999 - 06.2003
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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