Overview
Work History
Education
Interests
Timeline
Work Availability
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Brian Nicholson

East Hartford,CT

Overview

20
20
years of professional experience
4
4
years of post-secondary education

Work History

Onsite Account Representative

Fastenal Company
Cromwell, CT
10.2011 - 02.2021
  • Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
  • Contacted customers to assess satisfaction and current needs.
  • Processed client payments and updated accounts.
  • Analyzed accounts for delinquencies and other ongoing issues.

Department Manager

Coastal Wine & Spirits
Branford, CT
08.2009 - 10.2011
  • Communicated with managers of other departments to maintain transparency.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.

Store Manager

Blockbuster Video
Guilford, CT
08.2001 - 08.2009
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.

Education

High School Diploma -

Guilford High School
Guilford
09.1999 - 06.2003

Interests

World Travel

Home repair/improvements

Homelab projects

Movies/TV shows/Video Games

Grilling & Smoking food

Timeline

Onsite Account Representative

Fastenal Company
10.2011 - 02.2021

Department Manager

Coastal Wine & Spirits
08.2009 - 10.2011

Store Manager

Blockbuster Video
08.2001 - 08.2009

High School Diploma -

Guilford High School
09.1999 - 06.2003

Work Availability

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Brian Nicholson