Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Paulsen

Grand Junction,CO

Summary

In depth knowledge of turbine aircraft and systems. Clear and concise communication with customers, team members and other departments. Ability to maintain professionalism and level headedness in stressful and adverse situations. Always focused on a positive outcome for any project and strive to continuously improve myself and build up and encourage those around me. Organized and focused on the tasks at hand, yet able to maintain long-term vision for future projects. Flexible to change and motivated to be part of the solution.

Overview

18
18
years of professional experience

Work History

Team Lead - Aircraft Maintenance

West Star Aviation
03.2017 - Current
  • Oversee a maintenance team performing scheduled and unscheduled aircraft maintenance events to ensure quality, safety, schedule adherence, and customer satisfaction through clear and consistent communication with results that meet and exceed expectation.
  • Develop and maintain positive relationships with a multitude of customers and build trust through honesty and integrity that results in long-term, repeat customers.
  • Review maintenance trackers to ensure all necessary inspections are complied with and assist customers in planning for future maintenance schedules that will best suit their needs.
  • Verify accurate billing, review invoices with customers, arrange for and receive payments.
  • Improve team productivity by implementing efficient project management strategies and closing intercompany communication gaps.


Team Lead - Accessories Shop

West Star Aviation
01.2016 - 03.2017
  • Supervised a team performing overhauls and repairs to Bombardier Challenger aircraft landing gear along with repairs and overhauls to a broad variety of aircraft components such as batteries, hydraulic actuators and wheel assemblies.
  • Managed rotables inventory, repair services, and repair dispositions to best meet customers need's.
  • Built and maintained professional relationships with OEM's and repair vendors to ensure prompt and high quality service.
  • Maintained customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.

Lead Mechanic

West Star Aviation
09.2008 - 01.2016
  • Remained organized to lead team members in their daily tasks and coordinated with other departments to make sure aircraft were maintained with the highest attention to detail and safety.
  • Inspected work being performed to continuously ensure technician's adherence to manufacturer's maintenance publications and FAA guidelines.
  • Trained junior technicians on model specific systems and use of specialized tooling while following company policies and completing projects by, or prior to, agreed upon deadlines.

Aviation Maintenance Technician

West Star Aviation
11.2005 - 09.2008
  • Enhanced aircraft safety by performing thorough inspections and routine maintenance tasks.
  • Maintained detailed records of all maintenance work completed, ensuring regulatory compliance and easy reference for future repairs.
  • Collaborated with fellow technicians to complete complex repairs swiftly and accurately.
  • Developed abilities to troubleshoot and repair complex electrical and mechanical systems.

Education

Course Completion

DDI Leadership Development
03.2023

Course Completion

Flight Safety International
Wichita, KS
09.2019

Course Completion

Flight Safety International
Wichita, KS
04.2018

Course Completion

Flight Safety International
Wichita, KS
04.2018

Course Completion

Standard Aero
Knoxville, TN
03.2015

Course Completion

Flight Safety International
Wichita, KS
12.2007

Certificate of Achievement

Honeywell Aerospace Training Sollutions
Phoenix, AZ
08.2007

Associate of Applied Science - Aviation Maintenance Technology

Cochise College
Douglas, AZ
06.2005

Skills

  • Trend Tracking
  • Regulatory Compliance
  • Schedule Management
  • Invoice Verification
  • Complaint Resolution
  • Coaching and Mentoring
  • Team building
  • Delegation skills
  • Project management
  • Customer focus

Timeline

Team Lead - Aircraft Maintenance

West Star Aviation
03.2017 - Current

Team Lead - Accessories Shop

West Star Aviation
01.2016 - 03.2017

Lead Mechanic

West Star Aviation
09.2008 - 01.2016

Aviation Maintenance Technician

West Star Aviation
11.2005 - 09.2008

Course Completion

DDI Leadership Development

Course Completion

Flight Safety International

Course Completion

Flight Safety International

Course Completion

Flight Safety International

Course Completion

Standard Aero

Course Completion

Flight Safety International

Certificate of Achievement

Honeywell Aerospace Training Sollutions

Associate of Applied Science - Aviation Maintenance Technology

Cochise College
Brian Paulsen