Summary
Work History
Education
Skills
Timeline
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Brian Permann

Clovis,CA

Summary

Motivated and dependable candidate with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with a passion for developing relationships. Solid team player bringing top-notch skills in oral and written communication. Enhances customer experiences by, understanding customer desires, and providing customized solutions to build loyalty.

Work History

Assistant Customer Service Manager

Earthwise Nutrition
  • Responded to customer requests for products, services, and company information.
  • Performed key-holder opening/closing procedures including cash/credit transactions.
  • Executed Front of House duties on sales floor including; direct and online sales, customer service, merchandising and answering incoming calls promptly.
  • Spearheaded Back of House duties such as; organization, inventory, shipping/receiving and servicing regional wholesalers with deliveries and customer service.
  • Earned certification as "Supplement Specialist" by completing 15 week college accredited course on Vitamins and Nutrition.

Personal Health Coach (Owner/Operator)

Healthy Active Lifestyles
  • Partner/Owner and Operator of Range of Motion gym and Healthy Beverage Bar.
  • Supported clients goals: implemented personalized Wellness programs including; daily nutrition plan, supplementation and exercise.
  • Maintained follow up of client's progress and kept them motivated and on track with their goals.
  • Conducted Wellness Evaluations to identify client health needs and certain risk factors.
  • Assisted with development of live health seminars and training materials.
  • Grew client engagement by contributing original daily content to multiple Facebook groups.
  • Engaged and retained client base with original marketing emails and follow up campaigns, newsletters and landing pages.
  • Designed, wrote and edited short and long form copy for blogs, websites, sales funnels, presentations and training materials.

Door Greeter

The Gatesworth At One McKnight Place
  • Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
  • Greeted residents and guests with a smile and provided a stellar first impression by opening doors and offering assistance.
  • Managed multiple tasks simultaneously including oversight of concierge, valet, and personal services.
  • Answered lobby phone calls using professional greeting and assisted callers with directions or instructions.
  • Relieved guests of luggage and connected with porters for delivery.
  • Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
  • Directed traffic and kept main entry free for guests.
  • Earned Perfect Attendance Recognition Award.

Social Media Content Creator

Range Of Motion Inc.
  • Hired on a 1-year contract with the intent of building brand awareness via company Facebook page.
  • Customized unique brand message to reach and capture high-end target audience and drive engagement.
  • Crafted dynamic content marketing pieces for world-wide client base to promote consumer awareness and quickly obtain information.
  • Applied current editing and photography tools to showcase design and craftsmanship of machine.
  • Chose photography or artwork, selected fonts and arranged designs to attract target market.

Shop Manager

National Glass
  • Learned this trade from scratch, excelling in the technical aspects of glass cutting and installation.
  • Created competitive estimates for customers and local businesses.
  • Strengthened relationships and created repeat business with corporate accounts and daily customers.
  • Maintained accounts with outside vendors and facilitated all paperwork, payment transactions and scheduling of technicians.
  • Trusted to hold keys and manage all day-to-day operations in the owners absence.

Education

Bachelor of Arts - Film And Video Production

The Evergreen State College
Olympia, WA

Skills

  • Top Drawer Hospitality & Service
  • Active Listening and Communication
  • Critical Thinking
  • Reliable and Punctual
  • Creative Writing
  • Content Creation
  • Email Marketing
  • Canva Design Studio
  • Google Docs
  • Photography
  • Reading Comprehension

Timeline

Assistant Customer Service Manager

Earthwise Nutrition

Personal Health Coach (Owner/Operator)

Healthy Active Lifestyles

Door Greeter

The Gatesworth At One McKnight Place

Social Media Content Creator

Range Of Motion Inc.

Shop Manager

National Glass

Bachelor of Arts - Film And Video Production

The Evergreen State College

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Brian Permann