Summary
Work History
Education
Skills
Timeline
Generic

Brian Permann

Clovis,CA

Summary

Motivated and dependable candidate with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with a passion for developing relationships. Solid team player bringing top-notch skills in oral and written communication. Enhances customer experiences by, understanding customer desires, and providing customized solutions to build loyalty.

Work History

Assistant Customer Service Manager

Earthwise Nutrition
  • Responded to customer requests for products, services, and company information.
  • Performed key-holder opening/closing procedures including cash/credit transactions.
  • Executed Front of House duties on sales floor including; direct and online sales, customer service, merchandising and answering incoming calls promptly.
  • Spearheaded Back of House duties such as; organization, inventory, shipping/receiving and servicing regional wholesalers with deliveries and customer service.
  • Earned certification as "Supplement Specialist" by completing 15 week college accredited course on Vitamins and Nutrition.

Personal Health Coach (Owner/Operator)

Healthy Active Lifestyles
  • Partner/Owner and Operator of Range of Motion gym and Healthy Beverage Bar.
  • Supported clients goals: implemented personalized Wellness programs including; daily nutrition plan, supplementation and exercise.
  • Maintained follow up of client's progress and kept them motivated and on track with their goals.
  • Conducted Wellness Evaluations to identify client health needs and certain risk factors.
  • Assisted with development of live health seminars and training materials.
  • Grew client engagement by contributing original daily content to multiple Facebook groups.
  • Engaged and retained client base with original marketing emails and follow up campaigns, newsletters and landing pages.
  • Designed, wrote and edited short and long form copy for blogs, websites, sales funnels, presentations and training materials.

Door Greeter

The Gatesworth At One McKnight Place
  • Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
  • Greeted residents and guests with a smile and provided a stellar first impression by opening doors and offering assistance.
  • Managed multiple tasks simultaneously including oversight of concierge, valet, and personal services.
  • Answered lobby phone calls using professional greeting and assisted callers with directions or instructions.
  • Relieved guests of luggage and connected with porters for delivery.
  • Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
  • Directed traffic and kept main entry free for guests.
  • Earned Perfect Attendance Recognition Award.

Social Media Content Creator

Range Of Motion Inc.
  • Hired on a 1-year contract with the intent of building brand awareness via company Facebook page.
  • Customized unique brand message to reach and capture high-end target audience and drive engagement.
  • Crafted dynamic content marketing pieces for world-wide client base to promote consumer awareness and quickly obtain information.
  • Applied current editing and photography tools to showcase design and craftsmanship of machine.
  • Chose photography or artwork, selected fonts and arranged designs to attract target market.

Shop Manager

National Glass
  • Learned this trade from scratch, excelling in the technical aspects of glass cutting and installation.
  • Created competitive estimates for customers and local businesses.
  • Strengthened relationships and created repeat business with corporate accounts and daily customers.
  • Maintained accounts with outside vendors and facilitated all paperwork, payment transactions and scheduling of technicians.
  • Trusted to hold keys and manage all day-to-day operations in the owners absence.

Education

Bachelor of Arts - Film And Video Production

The Evergreen State College
Olympia, WA

Skills

  • Top Drawer Hospitality & Service
  • Active Listening and Communication
  • Critical Thinking
  • Reliable and Punctual
  • Creative Writing
  • Content Creation
  • Email Marketing
  • Canva Design Studio
  • Google Docs
  • Photography
  • Reading Comprehension

Timeline

Assistant Customer Service Manager

Earthwise Nutrition

Personal Health Coach (Owner/Operator)

Healthy Active Lifestyles

Door Greeter

The Gatesworth At One McKnight Place

Social Media Content Creator

Range Of Motion Inc.

Shop Manager

National Glass

Bachelor of Arts - Film And Video Production

The Evergreen State College

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Brian Permann