Brian Pluedeman

Camarillo,CA

Summary

Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with 27 years of expertise in both commercial and retail sales. Well-versed in managing / coaching techniques with a team first mentality.

Overview

years of professional experience

1996

years of post-secondary education

Work History

Sales Manager Contractor / Retail Services

Lowes Home Improvment

Seattle, Washington

09.2021 - 08.2025

Guided the sales team to consistently meet or exceed monthly targets through strategic coaching and performance management.
Leveraged customer feedback to improve service quality and enhance product offerings.
Collaborated with inventory teams to maintain optimal stock levels aligned with sales demand.
Performed market research to identify emerging trends and customer buying behavior in the home improvement sector.
Led regular team meetings to align on sales strategies, track progress, and communicate performance metrics.
Built and nurtured strong relationships with high-value clients to drive customer retention and repeat sales.
Oversaw daily operations of the sales department, including staff supervision and workflow optimization.
Designed and implemented sales plans and strategies to achieve team objectives and revenue targets.
Secured new business while strengthening existing client relationships through consistent engagement.
Trained and mentored junior sales staff to enhance individual performance and team effectiveness.
Delivered product support to customers, providing features and capabilities.
Opened new client accounts and maintained ongoing service to ensure satisfaction and loyalty.
Held quarterly and annual reviews with team members to assess performance and refine goals.
Analyzed customer data to uncover purchasing patterns and identify growth opportunities.
Addressed and resolved customer issues related to sales and service, ensuring high satisfaction.
Provided hands-on support to sales team members to promote individual growth and overall team success.
Fostered productive relationships with suppliers and key clients to support long-term business expansion.

Account Manager

Convoy Supply

Portland, Oregon

07.1996 - 04.2020

Experienced and results-oriented Outside Sales Account Manager specializing in roofing and siding products. Proven success in managing contractor accounts, driving sales growth, and delivering expert product guidance in the residential and commercial exterior building materials sector. Skilled at building strong relationships with roofing and siding contractors through jobsite visits, hands-on support, and reliable service. Adept at identifying project needs, recommending cost-effective product solutions, and coordinating with operations to ensure timely delivery and order accuracy. Combines deep industry knowledge with a consultative sales approach to support contractor success and strengthen long-term partnerships.

Education

Aloha High School

Portland, OR

Skills

Sales strategy
Market analysis
Customer relationship management
Inventory management
Team leadership
Data analysis
Performance coaching
Client acquisition
Service delivery
Negotiation techniques
Conflict resolution
Goal setting

Employee motivation
Cold calling
Sales processes
Empowers high-performing sales teams
Excellent communication skills
Sales expertise
Project management
Territory and account management
Prospecting skills
KPI tracking
Salesforce

Timeline