Brian Pongallo
Bluffton,SC
Overview
10
10
years of professional experience
Work History
Recruitment Coordinator (Q2 Solutions)
Resource Solutions
Remote, SC
08.2022 - Current
- Set appointments and interviews for job candidates via phone and email
- Researched job candidates that hiring manager planned to interview and compiled detailed reports regarding information
- Maintained and updated candidate records in the company's system using Rooster
Recruitment Coordinator (Bank of America)
Alexander Mann Solutions
Remote, OH
05.2021 - 02.2023
- Worked on the Onboarding process
- Work closely with Recruiters and Hiring Managers
- Generated offers letters, background checks, and I-9 Forms
Recruitment Coordinator (Morgan Stanley)
Alexander Mann Solutions
Remote, OH
08.2020 - 04.2021
- Set appointments and interviews for job candidates via phone and email
- Worked closely with Recruiters and Hiring Managers
- Used a Excel Spread sheet to keep track of my Candidates and to see what statues they were in
- Helped on a project to hire Interns for the following year
Recruitment Coordinator (Delta)
Alexander Mann Solutions
Cleveland, OH
10.2019 - 03.2020
- Senior Recruitment Coordinator for the Subsidiaries Department
- Senior Recruitment Coordinator for the RES Department
- Working closely with Delta Air Lines
- Going over resumes and scheduling interviews for different positions
- Helping the team find and engage different candidates
Supervisor
UPS
Highland Heights, OH
09.2018 - 09.2019
- Ran the Air Dock and managed each employee that worked for me
- Make sure ever package is in the correct truck
- Manage the hours that have been planned for that day
- Train new employees
Sr. Customer Service Rep
Vitamix
Strongsville, OH
09.2015 - 08.2018
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Managed customer conflicts and challenging situations by staying calm and accessing internal knowledgebases to develop strategic solutions
- Audited customer account information to identify issues and develop solutions
Education
BBA - Entrepreneurship
ASHLAND UNIVERSITY
BBA - GENERAL BUSINESS
CLEVELAND STATE UNIVERSITY
Skills
- Microsoft Office
- Workday
- Avature
- Hirevu
- Sales and Marketing
- Customer Service
- Collaborative Teamwork
- Goal-oriented
Timeline
Recruitment Coordinator (Q2 Solutions)
Resource Solutions
08.2022 - Current
Recruitment Coordinator (Bank of America)
Alexander Mann Solutions
05.2021 - 02.2023
Recruitment Coordinator (Morgan Stanley)
Alexander Mann Solutions
08.2020 - 04.2021
Recruitment Coordinator (Delta)
Alexander Mann Solutions
10.2019 - 03.2020
Supervisor
UPS
09.2018 - 09.2019
Sr. Customer Service Rep
Vitamix
09.2015 - 08.2018
BBA - Entrepreneurship
ASHLAND UNIVERSITY
BBA - GENERAL BUSINESS
CLEVELAND STATE UNIVERSITY
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