Brian Pulido
Pittsburg,CA
Summary
Reliable and adaptable professional with a strong background in customer service, hospitality, and technical event support. Skilled at working with diverse teams, solving problems quickly, and ensuring smooth operations. Committed to learning, improving, and delivering great experiences for both customers and coworkers.
Overview
4
4
years of professional experience
Work History
Technician
Impact
Hayward, California
05.2025 - Current
- Assembled and dissembled multiple events involving lighting, audio, stage decks, and trusses
- Conducted regular inspections to ensure safety and compliance.
- Monitored inventory levels for necessary supplies and tools.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Conducted regular inspections to ensure safety and compliance standards.
- Replaced defective components or parts as needed.
- Managed quality control and maintained high level of customer satisfaction.
- Followed safety practices to safeguard against injury and damage to property.
Server
Mosaic Hotel
San Jose, California
02.2025 - 03.2025
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Addressed complaints to kitchen staff and served replacement items.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Shift Manager/ Server
Mama kin Bar and Restaurant
San Jose, CA
06.2022 - 02.2025
- Maintained consistent monitoring of work areas for cleanliness and organization standards.
- Resolved conflicts between employees or customers in a professional manner.
- Responded quickly and effectively to emergency situations as they arose.
- Provided coaching and guidance to team members when necessary, to improve performance.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Ensured the tables and dining area were setup accordingly each shift.
- Ensured compliance with food safety regulations and quality standards.
- Facilitated effective communication between customers and kitchen staff for order accuracy and special requests.
- Ensured proper setup for band members such as lighting, sound, and wiring.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Movie Theater Employee
Maya Cinemas
Pittsburg, CA
03.2021 - 06.2022
- Resolved customer complaints in a professional manner while maintaining company standards of quality service.
- Assisted with opening and closing duties such as counting money in the register drawer and setting up theaters for showings.
- Communicated effectively between departments regarding any changes or updates in services.
- Setup proper procedures for downloading and projecting movies into theaters.
- Assisted in training new employees on proper procedures for ticketing and concessions sales.
- Maintained cleanliness concession stand by refilling condiments, sanitizing cooking equipment and wiping down glass display cases.
- Prepared hot dogs, popcorn, nachos, pizza slices, pretzels, ice cream cones and other snacks according to recipes or instructions.
Education
Bachelor of Science - Architecture
University of California, Berkeley
Berkeley, CA 08.2025 - 08.2025
Architecture
Diablo Valley College
Pleasant Hill, CA 08.2025 - 06.2025
High School Diploma -
Pittsburg Senior High School
Pittsburg, CA06-2022
Skills
- Customer service & hospitality
- Team collaboration & support
- Conflict resolution
- Multitasking in fast-paced settings
- Inventory control & organization
- Staff training & guidance
- Technical event setup (lighting, sound, staging)
- Food safety & quality standards
- Problem-solving under pressure
- Clear and professional communication
- Bilingual
Timeline
Bachelor of Science - Architecture
University of California, Berkeley
08.2025 - 08.2025
Architecture
Diablo Valley College
08.2025 - 06.2025
Technician
Impact
05.2025 - Current
Server
Mosaic Hotel
02.2025 - 03.2025
Shift Manager/ Server
Mama kin Bar and Restaurant
06.2022 - 02.2025
Movie Theater Employee
Maya Cinemas
03.2021 - 06.2022
High School Diploma -
Pittsburg Senior High School