Serayia Batts
Denton,TX
Summary
Highly organized and skilled in customer service, administration, analytics, and childcare. Seeking to apply my experience to support company growth and customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Action Behavior Centers
Denton, TX
01.2026 - Current
- Implemented individualized behavior intervention plans for diverse client needs.
- Conducted data collection and analysis to track client progress effectively.
- Collaborated with multidisciplinary teams to enhance treatment strategies and outcomes.
- Trained and mentored new technicians in behavioral techniques and protocols.
- Designed engaging activities to promote skill acquisition and generalization in clients.
Teacher Assistant
Kids Corps Inc
08.2025 - 01.2026
- Supported social, emotional, and cognitive development for children ages 2–4. Implemented daily routines, behavior guidance strategies, and structured activities. Prepared classroom materials and assisted lead teachers with lesson execution. Maintained a clean, safe, and engaging learning environment. Communicated with parents and staff to support individual child needs.
Barista
Boom Espresso
09.2024 - 01.2026
- Delivered high-quality customer service in a fast-paced environment. Accurately operated POS systems, created consistent drink orders, and maintained cleanliness. Ensured customer satisfaction and efficiency.
Café Assistant Manager & Secretary
The Crescent Hotel
12.2024 - 06.2025
- Assisted managing daily café operations including staff scheduling, customer concerns, and supply inventory. Supported onboarding and training of new employees. Handled administrative tasks and maintained organized documentation.
Front Desk Administrator
Alaska Center for Pain Relief & Modern Gynecology and Skin
08.2022 - 10.2024
- Coordinated patient scheduling, insurance verifications, and medical documentation. Facilitated communication between providers, patients, and pharmacies. Delivered professional customer service in a healthcare setting.
Sales Associate
Foot Locker
06.2020 - 03.2022
- Assisted customers with product selection, processed transactions, maintained store displays, and met sales goals. Ensured accurate cash handling and strong customer engagement.
Soccer Referee
Cook Inlet Soccer Club
05.2018 - 09.2019
- Officiated youth soccer games, enforced rules, promoted sportsmanship, and ensured participant safety.
Education
Bachelor of Social Work - undefined
University of North Texas
01.2028
High School Diploma - undefined
East Anchorage High School
01.2022
Skills
Behavior Support & Redirection
Classroom & Routine Management
Lesson & Activity Preparation
Patient Scheduling & Medical Documentation
Customer Service & Hospitality
POS Systems
Staff Coordination & Training Support
Conflict Resolution & Communication
Multitasking
Accurate Cash Handling
Certification
CPR Certified
CORE SKILLS
- Recordkeeping & Administrative Support
- Team Collaboration
- CPR Certified
Timeline
Registered Behavior Technician
Action Behavior Centers
01.2026 - Current
Teacher Assistant
Kids Corps Inc
08.2025 - 01.2026
Café Assistant Manager & Secretary
The Crescent Hotel
12.2024 - 06.2025
Barista
Boom Espresso
09.2024 - 01.2026
Front Desk Administrator
Alaska Center for Pain Relief & Modern Gynecology and Skin
08.2022 - 10.2024
Sales Associate
Foot Locker
06.2020 - 03.2022
Soccer Referee
Cook Inlet Soccer Club
05.2018 - 09.2019
Bachelor of Social Work - undefined
University of North Texas
High School Diploma - undefined
East Anchorage High School