Brian Raison
Brockton,MA
Summary
Dedicated customer service professional with experience in event coordination and conflict resolution. Trained coworkers and managed cash operations while addressing guest concerns effectively. Proficient in Excel, committed to enhancing guest experiences through proactive support and problem-solving.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Skate Guard
Carousel Family Fun Center
Whitman, Massachusetts
03.2026 - Current
- Monitored skating area for safety and compliance with rules.
- Assisted guests with skates and equipment.
- Enforced skating rules to maintain a fun environment for all guests.
- Provided first aid to minor injuries and ensured guest comfort.
- Guided new skaters on techniques and safe practices while skating.
- Collaborated with team members to ensure smooth operations during events.
Service Cashier
Shaws
City, State
05.2024 - Current
- Handled transactions efficiently while providing great customer service
- Assisted customers with questions, returns, and exchanges
- Maintained a sanitized environment to ensure safety and cleanliness standards.
- Flexibly- managed front-end operations as needed to support store functionality.
- Stocked convenience items to maintain product levels.
- Trained new cashiers on procedures, fostering a supportive team atmosphere at Shaws.
Education
Associates Degree -
Massasoit Community College
Brockton, MA05-2026
Skills
- Emergency response
- Injury management
- Customer support
- Cash management
- Cash register operation
- Teamwork
- Activity supervision
- New skater guidance
- Staff training
- Task management
- Event timing
- Safety awareness
- Customer care
- Dispute resolution
- Safety monitoring
- Self-directed
- Basic technology use
Honors And Awards
Recognized and honored by DESE at the Early College Student Summit ceremony for achieving over 12 credits by graduation.
Languages
English
Professional
Haitian creole
Limited
Affiliations
- Student Event Volunteer
- Early College Program
- YMCA Basketball
- Fitness & Recreation
- Music / Apple Music & Entertainment Interests
Timeline
Skate Guard
Carousel Family Fun Center
03.2026 - Current
Service Cashier
Shaws
05.2024 - Current
Associates Degree -
Massasoit Community College