Brian Rodriguez
Fort Lauderdale,FL
Summary
Dynamic and results-oriented professional with a proven track record at Field of Flowers, excelling in customer service and conflict resolution. Adept at maintaining regulatory compliance while effectively managing customer inquiries and complaints. Strong research skills and data analysis expertise contribute to enhanced operational efficiency and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Cashier
Field of Flowers
Davie, FL
07.2024 - 06.2025
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Resolved customer complaints professionally in accordance with company policy.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Associate of Arts - Criminal Justice
Broward College
Davie, FLSkills
- Regulatory compliance
- Research skills
- Case management
- Conflict resolution
- Customer service
- Data analysis
Languages
English
Professional
Spanish
Limited
Timeline
Cashier
Field of Flowers
07.2024 - 06.2025
Associate of Arts - Criminal Justice
Broward College
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