Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brian Rowley

Tampa,FL

Summary

Cargo Operations Agent with 30 years of experience in cargo handling and inspection. Expertise in inventory management and regulatory compliance, ensuring safety and accuracy in operations. Proven track record of optimizing workflows and enhancing team collaboration.

Overview

32
32
years of professional experience

Work History

Cargo Operations Agent

Southwest Airlines
Tampa, Florida
09.1993 - 08.2025
  • Coordinated cargo loading and unloading to ensure timely aircraft departures.
  • Monitored compliance with safety regulations during all cargo operations.
  • Streamlined cargo handling processes through effective communication with ground crew.
  • Inspected cargo for damage and verified documentation accuracy.
  • Utilized inventory management systems to efficiently track cargo shipments.
  • Assisted in training new agents on operational procedures and safety protocols.
  • Collaborated with airline staff to promptly resolve cargo-related issues.
  • Implemented best practices to enhance operational workflow and efficiency.

Education

BBA - Business

Henderson State University
Arkadelphia, AR
08-1992

Skills

  • Cargo handling and inspection
  • Inventory management
  • Regulatory compliance
  • Operational procedures
  • Logistics coordination
  • Ground support equipment operation
  • Shipping document verification
  • Lost shipment tracing
  • Flight coordination
  • Cargo shipment weighing
  • Airway bill preparation
  • Warehouse management
  • Load planning

References

References available upon request.

Timeline

Cargo Operations Agent

Southwest Airlines
09.1993 - 08.2025

BBA - Business

Henderson State University