Brian Russo
Torrance,CALIFORNIA
Summary
Experienced Logistics Professional with over 32 years of experience in Supply Chain Management. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
30
30
years of professional experience
Work History
Head of LCL Network Development Americas
DHL Global Forwarding
Torrance, United States
10.2012 - Current
- Externally support key LCL customer relationships in collaboration with Sales as "Subject Matter Expert".
- Engage in Product and sales development initiatives and routing solutions to gain Regional and Global customers.
- Internally provide leadership in areas of product, business development and LCL Route Management.
- Develop and maintain relations with Global Ocean Freight Co-loaders and back-up partners.
- Overview existing service offerings for potential product enhancement.
- Monthly calls with the Countries Marketing & Sales teams to discuss opportunities for growth.
- Lead product maintenance (M & S Pricing Levels, Routing Guidance, sailing schedules, lead time maintenance.
- Contribute to support HoP and ROCC's efforts in securing prospective accounts and managing opportunities.
- Analyze cost structure of products on regional/country level and determine approaches to better meet targets or address weaknesses.
- Provide leadership to region and country OFR organizations and support LCL related programs and activities.
LCL Network Development Manager North America
DHL Global Forwarding
Torrance, CALIFORNIA
09.2003 - 10.2012
- Externally support key LCL customer relationships in collaboration with Sales as a "Subject Matter Expert".
- Engage in Product and sales development initiatives and routing solutions to gain Regional and Global customers.
- Internally provide leadership in areas of product, business development and LCL Route Management.
- Develop and maintain relations with Global Ocean Freight Co-loaders and back-up partners.
- Overview existing service offerings for potential product enhancement.
- Monthly calls with the Countries Marketing & Sales teams to discuss opportunities for growth.
- Lead product maintenance (M & S Pricing Levels, Routing Guidance, sailing schedules, lead time maintenance.
- Contribute to support HoP and the ROCC's efforts in securing prospective accounts and managing opportunities.
- Analyze cost structure of products on regional/country level and determine approaches to better meet targets or address weaknesses.
- Provide leadership to region and country OFR organizations and support LCL related programs and activities.
Customs Brokerage Sales Liaison
Maersk Logistics
Rancho Dominguez, CALIFORNIA
03.2002 - 09.2003
- Increased CDZ sales by 15% offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Provided Subject matter expertise to clients with CDZ needs in Ocean shipping
Sales Associate
Stiles Logistics
Los Angeles, CA
07.2001 - 02.2002
- Achieved sales goals and service targets by cultivating and securing new customer relationships in Customs Brokerage, Air & Ocean Freight.
Import Supervisor
DB Schenker
El Segundo, CA
03.1999 - 03.2001
- Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
- Established, supervised and continuously improved import process flows in conformance with rules, procedures and company policy.
- Created and transmitted accurate documentation to governmental agencies for import activities.
- Coordinated company product shipments and international transactions to eliminate freight delays.
- Managed a group of seven individuals handling CHB, Air & Ocean freight responsibilities
Import Breakbulk and CHB Supervisor
Expeditors International Of Washington Inc
El Segundo, CA
09.1990 - 05.1998
- Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
- Established, supervised and continuously improved import process flows in conformance with rules, procedures and company policy.
- Created and transmitted accurate documentation to governmental agencies for import activities.
- Coordinated company product shipments and international transactions to eliminate freight delays.
Education
Associate of Arts - English
Boston College
Chestnut Hill, MA05.1988
Skills
- Logistics Process Improvement
- Product Life Cycle Logistics
- Proposal Review
- Customer Needs Assessment
- Oral Presentation
- Problem Solving
- Work Delegation and Tracking
- Decision Making
- Business Relationship Development
- Cost Reduction
- Shipment Coordination
- Customer Relations
Accomplishments
Distinguished Toastmaster
Certified Go Green Specialist
DHL First Choice Bronze Certification
Timeline
Head of LCL Network Development Americas
DHL Global Forwarding
10.2012 - Current
LCL Network Development Manager North America
DHL Global Forwarding
09.2003 - 10.2012
Customs Brokerage Sales Liaison
Maersk Logistics
03.2002 - 09.2003
Sales Associate
Stiles Logistics
07.2001 - 02.2002
Import Supervisor
DB Schenker
03.1999 - 03.2001
Import Breakbulk and CHB Supervisor
Expeditors International Of Washington Inc
09.1990 - 05.1998
Associate of Arts - English
Boston College