Brian Salmonson
Wellsville,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Manager or Chef position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Energetic Manager who is enthusiastic about working with high-performance teams. Personable, responsible, and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Swing Shift Manager
McDonalds
Wellsville, NY
03.2012 - Current
- As a swing manager we are in charge of the restaurant and over seeing the employees working on our floor and taking any customer complaints and ensuring the food orders are being sent out correctly and that the customer leaves satisfied and will come back and tell their friends how their service was.
- We are graded on our performance of the shift and customer surveys that they can fill out online.
- We also have corporate and our supervisors that come in and grade us on our shift performance and how clean the store looks inside and out and that proper procedures are being followed.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Handled money, balanced tills, and prepared bank deposits, maintaining 100% accuracy.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
- Reduced health risks and safety hazards by preparing food and beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Enhanced business productivity by training team members and servers on best practices and protocols.
Sales Clerk
Shongo General Store
Wellsville, NY
07.2007 - 03.2015
- My duties as a sales clerk included selling firearms, accessories and fishing supplies.
- I was able to learn how to bore sight and mount scopes.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Kept front check out area clean and organized for efficient service.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Completed regular cycle counts and inventory audits.
- Presented, rotated and date-checked products to maintain company freshness standards.
- Opened and closed store 5 times weekly by balancing cash registers and receipts.
- Used several databases to order inventory from major suppliers.
- Processed payments and returns with accuracy and efficiency.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
Emergency Medical Technician
Medical Transport Service
Scio, NY
01.2007 - 08.2011
- Transporting patients to and from the hospitals or doctors appointments and provided emergency care when required.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Communicated with lucid patients to gather incident and medical history information.
- Responded to daily emergency calls to provide quick and compassionate medical assistance and care for patients.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Administered tests and medication to stabilize patients in field or in transit.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Served as principal liaison between emergency medical response department and other city departments, public organizations and private agencies.
- Executed stomach suction, airway management and heart monitoring to treat patients.
- Quickly recognized patient needs based on conditions and determined if higher level of care was needed.
Bartender
Swartz's Bar
Andover, NY
09.2002 - 03.2007
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Decreased waste, following strict recipes and drink measurement protocol.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
Store Clerk
Uni Mart
Andover, NY
09.2000 - 07.2002
- Met safe food handling protocols to comply with company, [Location] health department and industry standards.
- Stocked merchandise on display shelves and racks to provide good selection for customers.
- Followed cash handling, inventory accountability and fueling station procedures as part of operations.
- Complied with company guidance and [State] and federal laws to control sales of tobacco, alcohol and [Type] products.
- Assisted customer by locating items, processing payments and carrying out heavy purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Performed inventory control, such as counting and stocking merchandise.
- Assisted customers by answering questions and fulfilling requests.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Increased sales by offering advice on purchases and promoting additional products.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
- Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Managed pricing issues, removal of damaged products and placing special orders for customers.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Overnight Stockman
Tops
Wellsville, NY
01.2000 - 09.2000
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Greeted customers and directed to requested products.
- Followed orders precisely for correct items, sizes and quantities.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Stocked designated items on shelves, end caps and displays.
- Interacted with guests in friendly and knowledgeable way.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Stocked shelves to match planogram images and instructions.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Greeted store customers and discussed needs.
Retail Sales Associate Worker
Ames Department Store
Wellsville, NY
07.1999 - 08.2000
- Aided customers and promoted sales purchases by searching inventory for items at other locations and making arrangements for shipping and delivery.
- Greeted customers and helped with product questions, selections and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Folded and arranged merchandise in attractive displays to drive sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Informed customers of current store promotions to encourage additional sales purchases.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Supported efficient and timely replenishment of sales floor merchandise.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Supported loss prevention goals by monitoring shopper behavior.
Host & Porter
Wellsville Manor Care Center
Wellsville, NY
03.1999 - 05.2000
- Delivered food and drinks to the residents who were independent enough to come to the dinning room.
- Delivered the meal trays to the units for the nursing staff to feed the residents.
- Completed table resets by wiping down surfaces and refilling condiments.
- Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
- Cleaned the dinning room and helped with dishes.
Education
Associate of Applied Science - Business Administration
Jamestown Community College
Olean, NY05.2020
Associate of Science - Culinary Arts
Alfred State College
Wellsville, NY05.2022
High School Diploma - Business, Math, Music, Business
Wellsville High
1999
Skills
- Delegating Assignments and Tasks
- Fire Safety Regulations
- Relationship Building
- Training and Onboarding
- Health Code Compliance
- Anticipating Problems
- Problem Solving
- Quality Assurance
- Money Handling
- Front of House Management
- Intuit QuickBooks
- Critical Thinking
- POS Terminal Operation
- Time Management
- Microsoft Office
- Conflict Resolution
- Team Leadership
- Customer Retention
- Written and Verbal Communication
- Sales and Marketing
- Coaching and Mentoring
- Calm and Pleasant Demeanor
- Collaboration and Teamwork
- Reliable and Responsible
Accomplishments
- Wellsville Volunteer Ambulance Corp. 12 years
- Wellsville Volunteer Fire Department 11 years
- Bowling League 31 years
- Own my own DJ Business 29 years
- New York State Grange Member 15 years
- Youth Baseball and Softball Coach 6 years
- Youth Bowling Coach 12 years
- New York State Certified Emergency Medical Technician
- Basic Fire Fighter Certified
- New York State Grange Youth Ambassador
- Jody Thomas Bailey Spirit of the National Grange Award
Certification
- Serve Safe expires 2025
- TIPS on Premise Expires 9/14/2024 ID#5559580
- CM - Certified Manager Certification McDonalds
Timeline
Swing Shift Manager
McDonalds
03.2012 - Current
Sales Clerk
Shongo General Store
07.2007 - 03.2015
Emergency Medical Technician
Medical Transport Service
01.2007 - 08.2011
Bartender
Swartz's Bar
09.2002 - 03.2007
Store Clerk
Uni Mart
09.2000 - 07.2002
Overnight Stockman
Tops
01.2000 - 09.2000
Retail Sales Associate Worker
Ames Department Store
07.1999 - 08.2000
Host & Porter
Wellsville Manor Care Center
03.1999 - 05.2000
Associate of Applied Science - Business Administration
Jamestown Community College
Associate of Science - Culinary Arts
Alfred State College
High School Diploma - Business, Math, Music, Business
Wellsville High