Brian Sanchez
The Bronx
Summary
Dynamic professional with extensive experience in customer service and product sales, excelling in customer education and device troubleshooting optimizing in sales strategies and team building, consistently achieving sales goals. Bilingual in Spanish and english, I leverage strong communication skills to enhance customer relationships and drive revenue growth. Committed to delivering exceptional service and maintaining high standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mobile Expert
T-Mobile
New York
11.2014 - Current
- Educated customers about their device's features and how to maximize its potential usage for productivity or entertainment purposes.
- Implementing sales tactics and skill transferring to sales associates in order to bring in revenue as a store and meet monthly sales goals..
- Resolved customer complaints while providing solutions regarding their mobile device experience in a timely manner.
Building Porter
Elysabeth Condominium Association
New York
01.2024 - 05.2024
- Stocked supplies such as paper towels and toilet paper in restrooms regularly.
- Kept an inventory of cleaning supplies and reported low stock levels to supervisor.
- Provided excellent customer service by greeting visitors upon arrival.
- Cleaned and maintained building common areas, such as lobbies, restrooms, elevators, stairwells, and hallways.
- Delivered mail throughout the building daily.
- Maintained security by monitoring visitors entering and exiting the premises.
- Swept, mopped, vacuumed and waxed floors in all public areas of the building.
Store Manager
AT&T
New York
11.2019 - 07.2021
- Recruited, trained and supervised new employees.
- Developed strategies to maximize sales and profitability.
- Managed daily banking activities such as deposits and withdrawals.
- Helped retail sales associates in developing behaviors in providing excellent customer service.
- Managing operations in the store when it comes to receiving, counting, and shipping inventory.
- Implementing sales tactics and skill transferring to sales associates in order to bring in revenue asa store and meet monthly sales goals.
Car Salesperson
Lupient Chevrolet
Minneapolis
01.2018 - 07.2019
- Provided customer service in order to find the correct unit for the customer.
- Made outbound calling in order to make appointments to sale more units.
- Become knowledgeable with the units/product in order to provide more value to the customers needs.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
Education
Associate of Arts - Computer Programming/Business
Minneapolis Business College
MN05-2014
High School Diploma -
John F Kennedy
Minneapolis, MN06-2013
Skills
- Bilingual in Spanish
- Computer Programming skills
- Inventory management
- Team building
- Employee training
- Time management
- Relationship building
- Communication skills
- Organizational skills
- Marketing strategies
Affiliations
- Photography
- Videography
- Content Creator
- Reading
- Chess
- Journaling
- Meditation
- Working out and staying active
Accomplishments
- Top Salesman - March 2019
- 1st Highest Ranked Salesman in the District and the nation - March 2019
- Top sales man at Lupient sold 24 cars in a month
- Top Retail Sales Manager July 2021
Certification
- Certified Nurse Assistant 2019
- Security License 2022
Languages
English
Professional
Spanish
Professional
Italian
Limited
French
Limited
Timeline
Building Porter
Elysabeth Condominium Association
01.2024 - 05.2024
Store Manager
AT&T
11.2019 - 07.2021
Car Salesperson
Lupient Chevrolet
01.2018 - 07.2019
Mobile Expert
T-Mobile
11.2014 - Current
Associate of Arts - Computer Programming/Business
Minneapolis Business College
High School Diploma -
John F Kennedy
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