Seasoned security officer with advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Trained in long and short barrel weapons, defensive tactics and conflict de-escalation techniques.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Program Manager
Crisis24
02.2023 - Current
Improved program efficiency by streamlining processes and implementing time-saving solutions.
Developed customized training programs, improving overall staff competence in security operations.
Reduced risk to the clients by conducting regular security audits and addressing vulnerabilities.
Led cross-functional teams to develop and implement emergency response plans for various crisis scenarios.
Maintained a high level of confidentiality when handling sensitive information related to organizational assets, employees, or clients.
Firearms instructor at Crisis24 Academy.
Regional Director
Gavin de Becker & Associates
10.2020 - 10.2022
Grew my team from 8 protectors at 1 site, to 32 protectors across 4 different sites.
Collaborated harmoniously with the leader(s) of the counterpart team to ensure seamless coverage for our clients.
Created joint schedules for my assigned teams and a counterpart security team that combined eight-hour and twelve-hour shifts.
Effectively delivered daily briefings for our internal security manager to ensure proper sharing of events between shifts.
Reviewed incident reports ensuring quality and accuracy of events before sending them to the client.
Volunteered to conduct background investigations for applicants by offering experienced-based insights to complement the work of the recruitment and selection team.
Instructed at Gavin De Becker & Associates prestige training academy in Glendale CA.
Senior Team Leader
Gavin de Becker & Associates
06.2018 - 10.2020
Provided mentorship, training, and education of new employees that resulted in zero safety infractions during training and regular operations. This resulted in better working environment for all employees.
Created joint schedules for my assigned teams and a counterpart security team that combined eight-hour shifts and twelve-hour shifts.
Ensured staff readiness by conducting randomized drug screenings and credential checks according to state law and company policies.
Reviewed, updated, and created policies & procedures which led to high scores on internal audits at various client sites.
Team Leader
Gavin de Becker & Associates
11.2017 - 06.2018
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Delegated daily tasks to team members to optimize group productivity.
Motivated and empowered team members to build client satisfaction and loyalty to support retention and growth.
Built monthly schedules to fit all protector and client needs.
Protector
Gavin de Becker & Associates
01.2016 - 11.2017
Identified suspicious activity to determine appropriate response.
Maintained high levels of alertness throughout shifts.
Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
IT Support Specialist/Network Engineer
Faneuil Inc.
06.2014 - 09.2015
Built and configured the network infrastructure for the Covered California program in Sacramento.
Tackled troubleshooting and problem resolution to support end-user technical issues.
Monitored IT use to maintain compliance with established processes, policies and guidelines.
Oversaw equipment and system operations, surveying for potential security vulnerabilities and upgrade needs.
Identified problems in printers, scanners and networking hardware, applying required fixes or escalating issues.
Education
Some College (No Degree) - Cyber Security & Assurance
Sacramento City College
Sacramento, CA
Associate of Science - Flight Technology
Sacramento City College
Sacramento, CA
06.2014
Associate of Science - Air Traffic Control
Sacramento City College
Sacramento, CA
06.2014
Skills
Client Relationships
Performance Assessment
Department Oversight
Team Leadership
Staff Scheduling
Finance and Accounting Oversight
Management Team Building
Program Optimization
Quality Assurance
Training Management
Certification
Gavin de Becker & Associate’s Professional Leadership Track – (Four academies)
American Heart Association CPR and First Aid
California BSIS Firearms Card
California BSIS Guard Card
Conflict Resolution
Executive Protection
NRA Firearms Instructor
Open-Source Intelligence
Adv. Driving Techniques for Dignitary Protection
Additional Information
Personal and Professional references upon request
Timeline
Program Manager
Crisis24
02.2023 - Current
Regional Director
Gavin de Becker & Associates
10.2020 - 10.2022
Senior Team Leader
Gavin de Becker & Associates
06.2018 - 10.2020
Team Leader
Gavin de Becker & Associates
11.2017 - 06.2018
Protector
Gavin de Becker & Associates
01.2016 - 11.2017
IT Support Specialist/Network Engineer
Faneuil Inc.
06.2014 - 09.2015
Some College (No Degree) - Cyber Security & Assurance