Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Brian Spengel

Panorama City,CA

Summary

Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Overview

15
15
years of professional experience

Work History

Server Lead

Cosm
Inglewood, CA
05.2024 - Current
  • Maintained up-to-date records of trainee progress and provided regular updates to management team.
  • Provided exceptional customer service to enhance dining experiences.
  • Assisted with menu recommendations based on customer preferences.

NRO Server

Buffalo Wild Wings
Burbank, CA
04.2013 - 09.2024
  • Coordinated with a team of trainers to help train ~160 employees in a week to help a New Restaurant Opening
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Karaoke DJ

Kim's Karaoke
Cary, IL
06.2010 - 03.2013
  • Set up and maintained sound equipment for optimal performance.
  • Interacted with guests to create a welcoming and enjoyable atmosphere.
  • Coordinated and ran a multi-week $2,000 Karaoke contest.

Education

Bachelor of Arts - TV News Broadcasting

Southern Illinois University, Carbondale
Carbondale, IL
06-2010

Skills

  • Menu knowledge
  • Customer service
  • Staff training
  • Conflict resolution
  • Calm demeanor
  • Built 4 computers

Affiliations

  • 3rd Place in Videography from the Illinois News Broadcasters Association
  • Magician Member of the Magic Castle in Hollywood

Timeline

Server Lead

Cosm
05.2024 - Current

NRO Server

Buffalo Wild Wings
04.2013 - 09.2024

Karaoke DJ

Kim's Karaoke
06.2010 - 03.2013

Bachelor of Arts - TV News Broadcasting

Southern Illinois University, Carbondale