Dimitris Tzenikas
Pompano Beach,FL
Summary
Job Objective: Utilize my experience in hospitality relations to acquire a new position as a Server . Motivated Server VIP Host with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
20
20
years of professional experience
Work History
Server/Lead Server
Queen
01.2023 - 08.2023
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Cultivated warm relationships with regular customers.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server/ Host
Baoli
01.2021 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Busser/host
LIV Nightclub Fontainebleau
01.2015 - 01.2020
- Managed a section of tables that averaged a gross of 15K-300K a night
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Served up to 50 people per night including high profile celebrities
- Worked well in diverse team settings by partnering with others to complete tasks.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Head of Bussers/VIP host
Mynt Lounge
01.2009 - 01.2015
- Created and maintained relationships with high profile clientele Deal with complaints made by clients in efficient manner.
- Provided clients with rather personal attention to ensure they have the best of the amenities and satisfactions the organization has to offer.
- Led the team by guiding them on the floor, creating the schedule and facilitating training when needed.
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
Head waiter
Prezzo Martini Bar
01.2007 - 01.2009
- Was in charge of VIP patrons Precured knowledge of food and beverage offerings Assisted management in assigning team members sections Worked as a liaison between the floor and kitchen expo Conducted various training programs for staff
Education
No Degree - Management Information Systems
Florida International University
Miami, FL02.2025
High School Diploma -
Stavroupoli High School
Thessaloniki Greece 2003
Skills
- Table Bussing
- Table Setting Knowledge
- Safe Work Practices
- Daily Specials Memorization
- Safe Food Handling
- Menu Knowledge
- Menu Presentation
- Food and Beverage Pairings
- Wine Service
Additional Information
Additional experience: Provided Concierge service every summer in Greece
(2012-present) to clientele booking accommodations, transportation, food and beverage reservations and excursions.
Languages
Greek
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server/Lead Server
Queen
01.2023 - 08.2023
Server/ Host
Baoli
01.2021 - 12.2022
Busser/host
LIV Nightclub Fontainebleau
01.2015 - 01.2020
Head of Bussers/VIP host
Mynt Lounge
01.2009 - 01.2015
Head waiter
Prezzo Martini Bar
01.2007 - 01.2009
No Degree - Management Information Systems
Florida International University
High School Diploma -
Stavroupoli High School
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