Brian Stirek
Macks Creek,MO
Summary
Dynamic small business owner with a proven track record in operations management and customer relations at Knock It Out Handyman Service. Expert in project management and relationship building, consistently enhancing service quality and client satisfaction. Successfully implemented standard operating procedures, resulting in increased efficiency and repeat business.
Overview
2025
2025
years of professional experience
Work History
Owner
Knock It Out Handyman Service
- Managed daily operations of handyman service, ensuring high-quality workmanship and customer satisfaction.
- Oversaw scheduling and dispatching of projects, optimizing workflow efficiency and resource allocation.
- Developed and implemented standard operating procedures to enhance service quality and consistency.
- Established strong relationships with clients through effective communication and responsiveness to inquiries.
- Researched industry trends to identify new service offerings that align with client needs and market demand.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Owner/Operator
Tremendous Tree Service
Griswold, IA
05.2014 - 11.2024
- Operated and maintained tree care equipment, ensuring safety and efficiency in daily operations.
- Developed customer relationships through effective communication and personalized service.
- Planned and executed tree removal and pruning projects, adhering to industry standards.
- Trained new staff on safety protocols and operational procedures, enhancing team performance.
- Increased customer satisfaction by providing high-quality services and timely communication.
Owner/Operator
Stirek Construction
Red Oak, IA
02.1998 - 01.2012
- Managed scheduling of services, optimizing resource allocation for increased productivity.
- Implemented inventory management practices, reducing waste and improving supply chain efficiency.
- Evaluated project outcomes to identify areas for process improvement and cost reduction.
- Led team meetings to discuss strategies for project execution and client satisfaction enhancements.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Trained and motivated employees to perform daily business functions.
Radioman
US Navy
Norfolk, VA
11.1993 - 11.1997
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Griswold High School
Griswold, IA05.1992
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Project management
Operations management
Staff hiring
Business launch
Timeline
Owner/Operator
Tremendous Tree Service
05.2014 - 11.2024
Owner/Operator
Stirek Construction
02.1998 - 01.2012
Radioman
US Navy
11.1993 - 11.1997
Owner
Knock It Out Handyman Service
High School Diploma -
Griswold High School