Brian Tasch
Certified Scrum Master & IT Specialist
Exton,PA
Summary
Solutions-oriented certified scrum master and IT specialist skilled at overseeing complex, high-value technical projects with excellent planning competencies. In addition to technical expertise, close to two decades of business management experience managing teams of 4 to 10 direct reports. Thrives on new challenges in cross-functional team environments, with strong requirements gathering, scope development, and inventory coordination abilities. Well-versed in building positive, productive relationships and improving systems that benefit the team and clients.
Overview
30
30
years of professional experience
2
2
Certifications
Work History
Full-time Parenting
Career Break
Exton, PA
10.2021 - Current
- Responsible for managing school, therapy, and activity schedules for twin clients with extremely high support needs.
General Manager
Pete's Carstar Collision
Horsham, PA
01.2001 - 10.2021
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning for auto collision franchise averaging $1 million in annual revenue.
- Managed work and account responsibilities by assigning tasks to internal team members and external vendors; assessed team member responsibilities and delegated tasks to balance each employee's workload.
- Reduced process bottlenecks by upgrading systems and procedures to improve operational quality and team efficiency while supervising 5 direct reports.
- Effectively built customer and employee loyalty, serving as key point of contact for customers, vendors, and insurers.
- Analyzed operations data to evaluate performance, identify areas of need, develop targeted improvements and implement changes.
- Oversaw company IT support including purchasing, deployment, upgrades, and troubleshooting.
Primary Direct Area Supervisor
UPS
Horsham, PA
01.2006 - 01.2007
- Directed daily workflow of 10-strong team, preparing, calibrating and monitoring production levels to achieve high-volume targets (e.g. 10-12K parcels per shift).
- Acted as go-to resource for team, providing clarity on tasks, gathering missing assets or requirements, and handling operational changes.
- Conducted routine inspections to check quality and compliance with established specifications.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly; addressed team member and logistics issues directly, implementing thoughtful solutions in order to meet team and department timelines.
- Submitted reports to senior management to aid in business decision-making and planning.
Package Loader
UPS
Horsham, PA
09.1998 - 01.2006
- Responsible for loading parcels onto trucks by zip code safely and in timely manner.
- Increased storage space by 15% by devising "load behind" stacking methods.
- Streamlined loading logistics processes, resulting in increased efficiency and reduced downtime.
Education
Associate of Science - Computer Science
Montgomery County Community College
Blue Bell, PA 05.2001 -
Bachelor of Science - Business Administration
Rider University
Trenton, NJ 05.2001 -
Skills
Operations Management
Agile Methodology
Project Management
Risk Mitigation Planning
Technical Support
System Administration
Team Collaboration
Certification
Certified ScrumMaster® (CSM®)
Timeline
Certified ScrumMaster® (CSM®)
09-2022
Google IT Support Certificate
11-2021
Full-time Parenting
Career Break
10.2021 - Current
Primary Direct Area Supervisor
UPS
01.2006 - 01.2007
Associate of Science - Computer Science
Montgomery County Community College
05.2001 -
Bachelor of Science - Business Administration
Rider University
05.2001 -
General Manager
Pete's Carstar Collision
01.2001 - 10.2021
Package Loader
UPS
09.1998 - 01.2006