BRIAN THOMPSON
Vinton,VA
Summary
Results-oriented professional with extensive experience in the powersports industry. Proven track record in district management and leadership with a focus on profitable operations, customer satisfaction, and territory growth. Strong leadership skills with a drive for success, adept at motivating and relating to people through a servant leadership mindset. Proficient in strategic planning, business trends forecasting, and team leadership to achieve sales and service goals. Technologically adept with strong negotiation and problem-solving skills. Known for building influential relationships and fostering collaborative environments that drive performance and growth.
Overview
23
23
years of professional experience
Work History
Sales Engineer
BThompson Enterprises/Commonwealth Industrial
Mid-Atlantic
01.2023 - Current
- Manage a multi-state territory, growing revenue by 26% through strategic account development and new client acquisition
- Consult with manufacturers to evaluate production needs and recommend CNC and manual machine tool solutions that improve efficiency and performance
- Lead the full sales cycle, including on-site evaluations, product demonstrations, and proposal development for capital equipment
- Collaborate with engineering, installation, and service teams to ensure successful implementation and long-term customer satisfaction
- Build trusted client relationships by combining technical expertise with a solutions-focused sales approach
General Manager
MotoSport Roanoke
Roanoke, VA
01.2018 - 01.2023
- Directed daily operations for a multi-brand, powersports dealership, coordinating Sales, Finance, Parts, Service, and Office/Accounting teams.
- Boosted customer satisfaction by 15% through after-sales follow-ups, service discounts, and cross-department collaborations.
- Facilitated addition of new brands, expanding our customer base and increasing sales volume.
- Year over year growth from 2020-2023 in total sales and margin.
- Increased dealership sales by 21% in 2020.
- Achieved 5% margin growth in 2021 despite inventory challenges.
- Spearheaded dealership rebranding and staff restructuring, resulting in a 10% increase in operational efficiency post-pandemic.
Parts and Accessories Director
Star City Powersports, Blue Ridge Powersports, Skyline Powersports
Roanoke, VA
01.2014 - 01.2018
- Led parts operations across three stores, managing a team of 15 and increasing sales volume by 15%.
- Negotiated with manufacturers, securing pricing and terms that reduced costs by 10%.
- Achieved an average annual sales increase of 15% and margin growth of 10%.
- Implemented new POS systems and customer loyalty programs, enhancing sales tracking and customer retention.
District Sales Manager
Tucker Rocky Distributing
Mid-Atlantic
01.2007 - 01.2014
- Maintained and enhanced relationships with 40+ dealers, increasing overall sales and customer satisfaction rates
- Delivered comprehensive training and support for dealer staff on product and marketing, resulting in a increase in product knowledge and sales effectiveness.
- Created and executed strategies that boosted dealer performance, resulting in a 25% increase in sales.
- Increased sales by 68% from 2007-2014, consistently exceeding sales targets.
- Awarded 'Top District Sales Manager' for providing exceptional service and support, significantly enhancing dealer satisfaction and retention.
- Implemented a Customer Needs Analysis resulting in improved product offerings and tailored support, increasing dealer sales by 20%.
- Completed 'Own the Podium' training in 2012, enhancing problem-solving techniques and sales strategies.
Parts/Inventory Manager
Star City Powersports, Blue Ridge Powersports
Roanoke & Harrisonburg, VA
01.2005 - 01.2007
- Managed a $750K inventory and a team of six, improving inventory accuracy and sales process.
- Resolved inventory system issues, boosting inter-departmental sales growth by 10%.
Parts Sales Associate
Blue Ridge Powersports
Harrisonburg, VA
01.2003 - 01.2005
- Front counter salesperson, consistently achieving top sales, leading to promotion for outstanding performance.
- Recognized as Top Salesperson of the Month multiple times for exceptional customer service and sales skills.
Education
Bachelor of Business Administration - Management: Technology Innovation Entrepreneurship
James Madison University
Harrisonburg, VA05-2005
Skills
- Technical Skills: Inventory Management, Sales Strategy, POS Systems, Marketing Strategy, Customer Service, Negotiation
- Soft Skills: Leadership, Strategic Planning, Problem-Solving, Communication, Team Management, Adaptability, Influence, Relationship Building
Timeline
Sales Engineer
BThompson Enterprises/Commonwealth Industrial
01.2023 - Current
General Manager
MotoSport Roanoke
01.2018 - 01.2023
Parts and Accessories Director
Star City Powersports, Blue Ridge Powersports, Skyline Powersports
01.2014 - 01.2018
District Sales Manager
Tucker Rocky Distributing
01.2007 - 01.2014
Parts/Inventory Manager
Star City Powersports, Blue Ridge Powersports
01.2005 - 01.2007
Parts Sales Associate
Blue Ridge Powersports
01.2003 - 01.2005
Bachelor of Business Administration - Management: Technology Innovation Entrepreneurship
James Madison University