Overview
Work History
Education
Skills
Timeline
Generic

Brian Tippett

Citrus Heights,CA

Overview

41
41
years of professional experience

Work History

Liquor Manager

Raleys
11.2018 - 04.2021
  • Selected wine, beer and alcohol products based on customer feedback and local product availability.
  • Purchased beverage stock and handled all inventory needs.
  • Maintained highest standards for beverage quality and service.
  • Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.

Store Manager

Riteaid
06.1980 - 11.2018
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Supervised guests at front counter, answering questions regarding products.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Education

Associate of Applied Science - Business

Sacramento City College
Sacramento
05.1981

Skills

  • Inventory Management
  • Health and Safety Standards
  • Customer Complaint Resolution
  • Beverage Pricing

Timeline

Liquor Manager

Raleys
11.2018 - 04.2021

Store Manager

Riteaid
06.1980 - 11.2018

Associate of Applied Science - Business

Sacramento City College

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Brian Tippett