Brian Tippett
Citrus Heights,CA
Overview
41
41
years of professional experience
Work History
Liquor Manager
Raleys
Citrus Heights
11.2018 - 04.2021
- Selected wine, beer and alcohol products based on customer feedback and local product availability.
- Purchased beverage stock and handled all inventory needs.
- Maintained highest standards for beverage quality and service.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
Store Manager
Riteaid
Sacramento, CA
06.1980 - 11.2018
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Supervised guests at front counter, answering questions regarding products.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
Associate of Applied Science - Business
Sacramento City College
Sacramento05.1981
Skills
- Inventory Management
- Health and Safety Standards
- Customer Complaint Resolution
- Beverage Pricing
Timeline
Liquor Manager
Raleys
11.2018 - 04.2021
Store Manager
Riteaid
06.1980 - 11.2018
Associate of Applied Science - Business
Sacramento City College