Brian Toledo
Sales Consultant
Murfreesboro,Tennessee
Summary
- Energetic team member with 14 years of experience in a variety of roles including supervisor, security services,
- Supervisor with 11 years of experience leading, training, and motivating a team of employees and promoting an energetic, positive results-driven work environment.
- Experienced general manager with 10 years of experience overseeing multiple departments and reporting to multiple supervisors
- Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
- Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Sales Consultant Representative
AT&T
Murfreesboro, TN
09.2021 - Current
- Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 80% annually
- Provided customer service and was involved in training new team members each month
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Security/Doorman
Empire State Realty Trust
Manhattan, NY
04.2019 - 05.2020
- Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
- Obtains help by sounding alarms
- Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers
- Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
Multi-Unit Manager
Cricket Authorized Retailer
Queens, NY
06.2014 - 03.2020
- Developed relationships with new staff members, and assisted existing staff members in their career development
- Continually updated a leadership resume and honed skills by participating in various management trainings
- Worked with departments across the company, including marketing and sales, in developing new ideas, initiatives, products, and services
Education
Certificate - Automotive Body Repair And Collision
Miami Lakes Educational Center And Technical College
Hialeah, FL 06.2011 - 08.2013
Associates - Business Management
La Guardia Community College
Long Island City, NY 08.2004 - 08.2006
Skills
Bilingual
undefinedAdditional Information
- Awards , Top 10 Sales Rep In market of 1500 employees
- Employee of the month
Timeline
Sales Consultant Representative
AT&T
09.2021 - Current
Security/Doorman
Empire State Realty Trust
04.2019 - 05.2020
Multi-Unit Manager
Cricket Authorized Retailer
06.2014 - 03.2020
Certificate - Automotive Body Repair And Collision
Miami Lakes Educational Center And Technical College
06.2011 - 08.2013
Associates - Business Management
La Guardia Community College
08.2004 - 08.2006
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