Brian West
Playa Del Rey,California
Summary
Well-qualified and experienced in sales/customer service with proven success in improving operations and solving problems. Excellent communicator who is highly proficient in building lasting relationships. A competent, coachable professional ready to leverage training and experience to take on new professional challenges.
Overview
9
9
years of professional experience
Work History
Realtor
Forward Real Estate
08.2022 - Current
- Self-generate new business, advise clients on current market activities and conditions
- Write contracts to outline sales and purchases of properties, verify payment and loan paperwork
Customer Support Specialist
Flip
10.2023 - 05.2024
- Help users with shipping orders, app questions, and general troubleshooting
- Monitor and regulate user interactions inside platform
Executive Assistant to the CEO
Keller Williams
03.2020 - 08.2023
- Respond to emails and other correspondence on behalf of CEO
- Prepare documents, reports and presentations for office meetings
- Transcribe minutes of daily meetings and arrange events
Production Assistant
Maxa Designs
02.2019 - 02.2020
- Assist graphic designers, upload designs to hosted platforms
- Provide IT support to users
- Train and regularly mentored associates
Telemarketing Coordinator
Beachbody
04.2015 - 03.2017
- Design and develop inbound telemarketing scripts in hosted platform
- QC and validate newly added telemarketing scripts
Education
Atlee High School
Mechanicsville, VA06.2006
Skills
- Account Management
- Issue and Complaint Resolution
- Client Relations
- Microsoft Office Suite
- Google Workspace
- Zoom/Asana/Trello
- CRM Management
Timeline
Customer Support Specialist
Flip
10.2023 - 05.2024
Realtor
Forward Real Estate
08.2022 - Current
Executive Assistant to the CEO
Keller Williams
03.2020 - 08.2023
Production Assistant
Maxa Designs
02.2019 - 02.2020
Telemarketing Coordinator
Beachbody
04.2015 - 03.2017
Atlee High School
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