Stacey Adam Whitt
Chester,VA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Realtor
Boone Residential
03.2020 - Current
- Assist both buyers and sellers with finding their ideal home by assessing needs, requirements, and budgets.
- Write contracts to outline sales and purchases of properties.
- Advised and informed prospective clients on current market activities and conditions.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
Account Manager
Comcast, Xfinity
06.2015 - 07.2023
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Administrative Coordinator
NTleos Wireless
04.2008 - 06.2015
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Assisted management with special projects to complete all tasks by deadlines.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Coordinated and scheduled meetings and appointments to keep organization running smoothly.
Education
Bachelor of Science - Business Management
University of Phoenix (Inactive Enrollment)
Tempe, AZ06.2026
Skills
- Schedule Management
- Brand Management
- Report Writing
- Account Servicing
- Data Analytics
- Account Management
- Account Development
- Client Relationship Management
- Customer Service
- Relationship Building and Management
- Order Processing
Certification
- Licensed Realtor - March 2020
Timeline
Realtor
Boone Residential
03.2020 - Current
Account Manager
Comcast, Xfinity
06.2015 - 07.2023
Administrative Coordinator
NTleos Wireless
04.2008 - 06.2015
Bachelor of Science - Business Management
University of Phoenix (Inactive Enrollment)
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