Brian Wong
Sugar Land,TEXAS
Summary
Highly passionate Front of House lead with well over a decade of experience. Emphasizes the importance of strong systems and training with the goal of providing a seamless, yet extraordinary experience. Key strengths include training, developing team culture, vendor relations, cost efficiency, and building guest loyalty.
Overview
6
6
years of professional experience
Work History
General Manager
Jinya Ramen Bar
11.2020 - 10.2024
- Drives the development for team culture through positivity and accountability.
- Implement systems for efficiency and to anticipate guests' needs.
- Accurate and frugal inventory management to achieve minimal cost, waste, and facilitate a stronger profit margin.
- Balance staffing, scheduling, and continual training with the goal of maintaining competitive labor costs.
- Drives high performance standard. Operated three locations, all three ranking in top 2% of stores within the franchise based on guest reviews, franchise inspections, and corporate shoppers.
- Fosters culture of guest centricity through training of menu knowledge, exceptional hospitality and staff efficiency.
Bartender
Sushi King
02.2019 - 01.2021
- Provided high standard of service taking care of guests on bar, cocktail tables, and sushi bar.
- Training and consistency to ensure a standard drink quality coming from all bar staff.
- Developed seasonal drink specials with the goal of driving alcohol sales.
- Bar inventory management
- Foster environment that created high volume of consistent bar regulars.
Head Bartender
Main Event
05.2018 - 03.2019
- Maintained accurate bar inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
- Decreased liquor waste by over 300% since taking on role as Head Bartender
- Developed system to achieve high standards of cleanliness for bar team.
- Hosted large events. Worked with management, sales team, and event coordinator to develop and deliver food/beverage expectations for each individual event.
Skills
- High Standard for Service, Hospitality, and Efficiency
- Individual Skill & Team Development
- Dedicated Focus on Team Work
- Positive Work Attitude & Environment
Timeline
General Manager
Jinya Ramen Bar
11.2020 - 10.2024
Bartender
Sushi King
02.2019 - 01.2021
Head Bartender
Main Event
05.2018 - 03.2019
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