Brian Woods
Bronson,KS
Summary
Proven leader with a track record at Timken, adept in staff management and customer service, enhancing team productivity and customer satisfaction. Skilled in training and mentoring, I significantly improved operational workflows and safety protocols. My strategic approach in marketing campaigns boosted engagement, showcasing my attention to detail and goal-oriented mindset.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
16
16
years of professional experience
Work History
Supervisor
Timken
03.2022 - 09.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collected, arranged, and input information into database system.
- Evaluated staff performance and provided coaching to address inefficiencies.
Lead
Timken
04.2019 - 03.2022
- Enhanced customer engagement through the development of personalized email marketing campaigns.
- Boosted lead generation with targeted content creation and distribution across multiple channels.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
- Established a consistent brand voice across all touchpoints, enhancing overall recognition in target markets.
Laborer
Timken
05.2008 - 04.2019
- Used variety of hand and power tools to complete
- Followed instructions and safety protocols to prevent accidents and injuries.
- Cleaned and maintained tools, equipment and worksites.
Education
None -
Uniontown High School / Ft Scott High School
Uniontown Ks, Fort Scott Ks05.1998
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Team building
- Reliability
Accomplishments
Certificate of Completion of the following from Timken U
Communication Skills
Mentoring: Reinforcing Good Choices
Heat Stress Safety
Professional Boundaries: Confidentiality
Timeline
Supervisor
Timken
03.2022 - 09.2024
Lead
Timken
04.2019 - 03.2022
Laborer
Timken
05.2008 - 04.2019
None -
Uniontown High School / Ft Scott High School
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