Brian Wortman
Bellville,OH
Summary
Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
24
24
years of professional experience
Work History
Account Manager
North Central Insulation
Bellville, OH
01.2001 - 01.2025
- Generated and developed new customer accounts through relationship-based selling
- Managed a portfolio of residential and commercial customer accounts
- Prepared accurate estimates and pricing proposals
- Served as primary customer contact from initial sale through project completion
- Handled account collections and resolved billing issues
- Built long-term client relationships resulting in repeat and referral business
- Provided leadership and support to team members and coordinated with operations
- Developed tailored insulation solutions based on client needs and specifications.
- Presented product features and advantages to potential customers during sales meetings.
- Addressed customer questions and concerns regarding products and services.
- Utilized problem-solving skills when dealing with difficult customers.
- Utilized CRM tools to track client interactions, sales opportunities, and account history.
Education
High School Diploma -
Clear Fork High School
Bellville, OH05-2001
Skills
- Sales and business development
- Account management
- Customer relationship building
- Estimating and pricing
- Accounts payable/receivable
- Contract negotiation
- Leadership
- Time management
- Effective communication
- Problem solving
- Adaptability to change
- Conflict resolution
- Revenue generation
- Networking skills
- Plexus CRM
Affiliations
Avid outdoor sports enthusiast
Timeline
Account Manager
North Central Insulation
01.2001 - 01.2025
High School Diploma -
Clear Fork High School