Brian Xu
Broomfield,CO
Summary
Experienced server and barista with a strong background in fast-paced restaurant and café environments. Demonstrates exceptional time management, customer service, and food handling skills. Eager to leverage abilities in a new setting to contribute to customer satisfaction and restaurant efficiency. Known for a strong work ethic and ability to quickly adapt to new processes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Nana's Dumplings and Dim Sum
Aurora, CO
08.2023 - 07.2024
- Ensured customer satisfaction by providing top-notch service and promptly addressing any inquiries or complaints.
- Trained new staff, sharing knowledge and tips to improve service quality and team efficiency.
- Managed cash transactions with accuracy, adhering to all company procedures for handling payments.
- Collaborated closely with kitchen staff to ensure customer dietary needs were met, and special requests were handled professionally.
- Maintained a clean and welcoming dining environment, adhering to safety and hygiene standards at all times.
Barista
Snowl
Aurora, CO
07.2022 - 07.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Education
Associate of Science - Computer Science And Programming
Colorado University At Boulder
Boulder, CO05-2028
High School Diploma -
Smoky Hill High School
Aurora, CO05-2023
Skills
- Table Setting
- Safe Food Handling
- Table Bussing
- Supply Restocking
- Beverage Preparation
- Order Management
- Guest Engagement
- Dining customer service
- Cash Handling
- POS operation
- Food safety understanding
- Order Accuracy
- Team Coordination
- Efficient Workflow Management
- Customer Feedback Collection
- Inventory Management
Certification
- ServSafe Food Handler's Certification
Affiliations
- Volleyball
- Lion Dancing
Timeline
Server
Nana's Dumplings and Dim Sum
08.2023 - 07.2024
Barista
Snowl
07.2022 - 07.2023
Associate of Science - Computer Science And Programming
Colorado University At Boulder
High School Diploma -
Smoky Hill High School
Similar Profiles
KAYLA FITZGERALDKAYLA FITZGERALD
Server at Nana's Dim Sum & DumplingsServer at Nana's Dim Sum & Dumplings
Jia Xuan PangJia Xuan Pang
Cashier at Maxim Dim Sum Sdn BhdCashier at Maxim Dim Sum Sdn Bhd
Jonathan NakagamaJonathan Nakagama
Busser at Lunasia Dim Sum HouseBusser at Lunasia Dim Sum House
Othmane LouardyOthmane Louardy
IT Support Specialist at Pension Benefit Guaranty CorporationIT Support Specialist at Pension Benefit Guaranty Corporation
Paulina SlezakPaulina Slezak
Store Manager at TJX CompaniesStore Manager at TJX Companies