Briana Alfaro
Las Vegas,NV
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities.
Overview
2
2
years of professional experience
Work History
Floater/Front Desk Receptionist
Nevada Behavioral Health
Las Vegas, NV
08.2024 - Current
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Scheduled and confirmed appointments for clients and staff.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Called patients to confirm scheduled appointments and obtain additional details.
Medical Assistant
Nevada Integrated Health Center
Las Vegas, NV
07.2023 - 02.2024
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Registered new patients into practice management software program accurately entering demographic information.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Third Key Holder
Fossil Store
Las Vegas, NV, NV
07.2022 - 01.2024
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized store environment.
- Collaborated with management to develop strategies for achieving sales goals and improving overall store performance.
- Managed cash register operations accurately, ensuring timely transactions and minimal errors.
- Opened and closed the store according to established protocols, ensuring the safety of all employees and assets.
- Improved sales floor presentation through regular maintenance of product displays, signage updates, and fixture arrangements.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Opened and closed store 3-4 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
Education
Certification - Medical Assistant
Northwest Career College
Las Vegas, NV10.2023
High School Diploma -
Chaparral High School
Las Vegas, NV06.2021
Skills
- Patient Scheduling
- Medical Terminology
- Computer Literacy
- Vital Signs Documentation
- Medical Records Management
- CPR
- EMR / EHR
- Insurance Claims
- Pre-Authorizations
- Appointment Setting and Confirmation
- Multitasking Capabilities
- Operating EKG Equipment
- Fluent Bilingualism
- Appointment confirmation
- Appointment scheduling
- Administrative skills
Timeline
Floater/Front Desk Receptionist
Nevada Behavioral Health
08.2024 - Current
Medical Assistant
Nevada Integrated Health Center
07.2023 - 02.2024
Third Key Holder
Fossil Store
07.2022 - 01.2024
Certification - Medical Assistant
Northwest Career College
High School Diploma -
Chaparral High School