Briana Alvarez
Laveen,AZ
Summary
Dynamic Sales Associate with a strong work ethic and exceptional customer service skills, honed at GUESS Factory. Proven ability to enhance customer experiences through effective communication and product knowledge. Adept at cash handling and maintaining a professional appearance, consistently contributing to a positive team environment and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
GUESS Factory
Chandler, AZ
11.2024 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer inquiries regarding product features, pricing, and availability.
- Prepared merchandise for purchase or rental.
- Organized stockroom shelves according to size, color or style.
- Computed purchases and received and processed cash or credit payment.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Server/Cashier
Red dragon express
Laveen, Arizona
04.2022 - 05.2024
- Stayed informed about daily specials, new menu items, promotions.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Checked food before serving it to customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Education
High School Diploma -
Betty Fairfax High School
Laveen, AZ05-2033
Health Sciences
Maricopa Community Colleges - South Mountain Community College
Phoenix, AZSkills
- Order Management
- Price memorization
- Strong Work Ethic
- Exceptional customer service
- Professional appearance
- Menu Memorization
- Cash Handling
- Positive and professional
- Continuous Improvement
- Team collaboration
- Professionalism
- Cool under pressure
- Adaptability
- Customer service
Languages
5
Education and Training
true,other,other
Timeline
Sales Associate
GUESS Factory
11.2024 - Current
Server/Cashier
Red dragon express
04.2022 - 05.2024
High School Diploma -
Betty Fairfax High School
Health Sciences
Maricopa Community Colleges - South Mountain Community College
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