Briana Arnold
Bullard,TX
Summary
Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.
Overview
4
4
years of professional experience
Work History
Customer Specialist
Concentrix
Lake View , FL
10.2024 - Current
- Managed multiple tasks simultaneously while providing prompt service to customers.
- Maintained a high level of professionalism with clients and working with team members.
- Collected deposits or payments and arranged for billing.
Caregiver
Elara Healthcare
Longview, Texas
05.2024 - 10.2024
- Instructed family members on how to provide bedside care.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
PNA
Rusk State Hospital
Longview, TEXAS
10.2023 - 03.2024
- Identified needs of customers promptly and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Caregiver
Stay Care
Longview, TEXAS
03.2021 - 02.2022
- Instructed family members on how to provide bedside care.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
Education
High School Diploma -
New Summerfield Isd
New Summerfield, TX05-2011
Skills
- Computer skills
- Customer service
- Billing
- Process application
- Complaint handling
- CRM software
- Complaint resolution
- Data collection
- Office equipment proficiency
- Retail store support
- Sales closing
- Live chat support
- Consultative sales
- Payment processing
- Money handling
- Hospitality and accommodation
- Grammar
- Adaptability and flexibility
Timeline
Customer Specialist
Concentrix
10.2024 - Current
Caregiver
Elara Healthcare
05.2024 - 10.2024
PNA
Rusk State Hospital
10.2023 - 03.2024
Caregiver
Stay Care
03.2021 - 02.2022
High School Diploma -
New Summerfield Isd