Summary
Overview
Work History
Education
Skills
Timeline
Generic

Briana Balisage

Roanoke,VA

Summary

Friendly and approachable with excellent communication and organizational skills, ideal for creating welcoming environment. Possesses knowledge of customer service principles and proficiency in managing multiple tasks simultaneously. Committed to enhancing guest experiences and ensuring smooth daily operations.

Overview

7
7
years of professional experience

Work History

Front Office Associate

Rayus Radiology
11.2022 - Current
  • Handled guest complaints professionally, resolving issues quickly to maintain positive relationships.
  • Greeted guests warmly upon arrival and provided a seamless registration process, setting the tone for an enjoyable visit.
  • Assisted guests with special requests, ensuring their needs were met and exceeding expectations.
  • Developed strong relationships with returning guests through attentive service and genuine engagement during each visit.

Sales Associate

Ross Stores
07.2021 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Fitting Room Associate

Walmart
07.2018 - 08.2021
  • Checked fitting room stalls and sorted merchandise to racks.
  • Cleaned and maintained fitting rooms regularly.
  • Multitasked between answering the phone, organizing clothes, and fulfilling customer requests.
  • Organized clothing and accessories that customers had returned to fitting room desk.

Education

William Fleming High School
Roanoke

Skills

  • Problem-solving skills
  • Scheduling appointments
  • Time management
  • Cash handling
  • Data entry
  • Insurance verification
  • Patient charting
  • Medical terminology
  • Active listening
  • Documentation
  • Conflict resolution

Timeline

Front Office Associate

Rayus Radiology
11.2022 - Current

Sales Associate

Ross Stores
07.2021 - 06.2023

Fitting Room Associate

Walmart
07.2018 - 08.2021

William Fleming High School

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