Briana Balthazar
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
13
13
years of professional experience
1
1
Certification
Work History
High Ticket Remote Closer Student
SheSells Academy
Los Angeles
04.2026 - Current
- Guided clients through sales processes, improving their closing abilities and confidence.
- Managed client communications, resulting in successful contract closures and strengthened relationships.
- Conducted detailed needs assessments to identify client requirements and solutions.
- Maintained strong relationships with clients to ensure repeat business opportunities.
- Verified accuracy of all closing documents for completeness and compliance.
- Provided excellent customer service throughout the entire process.
- Communicated effectively with customers regarding their closing status.
- Engaged clients with persuasive presentations and product demonstrations, enhancing their understanding of offerings.
- Managed negotiation processes to close sales effectively and efficiently.
- Identified customer needs and provided tailored solutions.
- Resolved customer complaints in a timely manner while adhering to company policies.
Clinical Care Partner
UCLA Health
Los Angeles
11.2023 - Current
- Monitored patient vital signs, promptly reporting changes to nursing staff to ensure timely intervention.
- Supported patients with daily activities and personal hygiene tasks.
- Maintained cleanliness and organization of clinical spaces and equipment.
- Assisted with patient care tasks in various departments across the facility.
- Provided emotional support and companionship, enhancing patient comfort and well-being during care activities.
- Documented patient observations and care provided accurately in electronic records.
- Adapted quickly to different units, ensuring continuity of care for patients.
- Utilized electronic medical records system accurately to document all pertinent information.
- Utilized critical thinking skills when making decisions about patient care needs.
- Collected specimens for laboratory testing.
- Answered call lights promptly and responded to patient requests quickly.
- Assisted nurses with treatments including enemas, douches, and catheterizations per physician orders, contributing to effective patient care.
Hospital Corpsman
United States Navy Reserves
06.2018 - Current
- Administered medical care for diverse conditions, enhancing patient well-being and health outcomes.
- Provided emergency medical and conducted physical exams and interviews to gain medical history and relevant health data.
- Coordinated and executed patient transport, ensuring timely care for sick and injured individuals.
- Provided leadership, delegation, and exceptional medical service in high-pressure situations.
- Maintained operational organization by overseeing equipment functionality, managing inventory levels, and facilitating employee medical training.
- Learned new techniques to better serve patients' needs.
- Cleaned and replenished equipment daily to maintain readiness for emergency medical response.
- Kept up with continuing education requirements to maintain certification.
Medical Receptionist
Facey Medical Group
Burbank
04.2022 - 10.2023
- Entered insurance, demographics, and health history into patient database.
- Checked patients in and out for appointments, ensuring accurate collection of co-payments.
- Called patients to confirm scheduled appointments, gathering essential details for smooth visit preparation.
- Processed patient payments and scanned identification and insurance cards.
- Protected patients by observing strict HIPAA guidelines.
- Collected messages from patients and ensured timely delivery to relevant staff members.
- Answered multi-line phone system, efficiently directing callers to appropriate personnel and departments.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians, and medical assistants.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
CNA Student
Mckallen Medical Training Center
07.2023 - 08.2023
- Enhanced patient experience by assisting with bathing, ambulating, feeding, and personal hygiene care.
- Provided empathetic support to patients and families in healthcare settings.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported patient care quality by answering calls for help, taking vital signs, and monitoring behavior and physical condition for changes.
Team Member
Target
Los Angeles
08.2020 - 04.2022
- Completed ongoing quality checks on food products, closely following strict quality assurance guidelines.
- Updated signage to reflect current prices, enhancing customer awareness of target merchandise.
- Removed outdated and overripe items from stock, ensuring compliance with health standards.
- Reviewed current planograms and end cap placements to properly merchandise items.
- Assisted customers based on currently available product, promotional and policy information.
- Provided friendly and knowledgeable service to all guests.
- Assessed floor displays to identify merchandise for restocking, maintaining optimal inventory levels.
- Operated cash register and processed customer transactions efficiently.
- Worked with team members to maintain efficient store operations.
- Provided exceptional customer service to enhance shopping experiences.
Barista
The Coffee Bean and Tea Leaf
Santa Monica Pier
04.2019 - 03.2020
- Listened to customer preferences to recommend tailored product options, enhancing overall customer experience.
- Prepared and served a variety of hot and cold drinks per shift, ensuring accurate and timely service to enhance customer satisfaction.
- Memorizes official and off-menu preparations to serve customers' beverage desires.
- Verbally receives and calls back customer orders in a friendly manner.
- Accurately rings sale orders into cash register and counts back change in a courteous and friendly manner.
- Cleaned equipment and disposed of waste while completing closing duties to maintain a safe and welcoming environment.
Assistant Cheer Coach
Baldwin Hills Youth Football and Cheer
Los Angeles
08.2013 - 12.2017
- Ensured safety during training and exercises, minimizing risk of injury and protecting facility.
- Fostered culture of sportsmanship, cooperation, and responsibility among athletes and coaching staff.
- Led practice sessions to improve individual skills and strengthen team gameplay.
Education
Sales Training - Sales Closer
She Sells Remote Academy
Los Angeles, CA06-2026
Medical Training -
Mckallen Medical Training Center
Rancho Cucamonga, CA08-2023
Undergraduate - Kinesiology, Africana Studies
California State University Northridge
Northridge, CA12-2022
High School -
Alexander Hamilton High School
Los Angeles, CA06-2017
Skills
- Sales techniques and customer service
- Critical thinking and needs assessment
- Effective communication skills
- Closing techniques and objection handling
- Building rapport and social selling
- Patient care and quality delivery
- Time management and multitasking
- Team collaboration and calm under pressure
- Cash register operation and records management
- Attention to detail and phone etiquette
- Medical terminology knowledge and EMR proficiency
- HIPAA compliance and patient assessments
- Interdisciplinary communication skills
- Medical office administration and family support services
- Basic life support and bodily fluid measurement
Certification
- Certified Nurse Assistant, American Red Cross
- Basic Life Support, American Heart Association
Timeline
High Ticket Remote Closer Student
SheSells Academy
04.2026 - Current
Clinical Care Partner
UCLA Health
11.2023 - Current
CNA Student
Mckallen Medical Training Center
07.2023 - 08.2023
Medical Receptionist
Facey Medical Group
04.2022 - 10.2023
Team Member
Target
08.2020 - 04.2022
Barista
The Coffee Bean and Tea Leaf
04.2019 - 03.2020
Hospital Corpsman
United States Navy Reserves
06.2018 - Current
Assistant Cheer Coach
Baldwin Hills Youth Football and Cheer
08.2013 - 12.2017
Sales Training - Sales Closer
She Sells Remote Academy
Medical Training -
Mckallen Medical Training Center
Undergraduate - Kinesiology, Africana Studies
California State University Northridge
High School -
Alexander Hamilton High School