Briana Beno
Costa Mesa,CA
Summary
Multifaceted worker with a drive to constantly learn and gain new skills. Seeking to obtain a position where experience can be effectively utilized.
Overview
6
6
years of professional experience
Work History
Support
Stack 571
08.2023 - Current
- Accommodated special seating requests for guests to enhance satisfaction of experience.
- Developed and maintained up-to-date knowledge of menu items and monthly specials to accurately respond to customer questions.
- Trained new hostesses on customer service best practices and restaurant policies to maintain the highest standards of service.
Massage Therapist
Luxe Sculpt Spa
08.2021 - 06.2023
- Provided lymphatic drainage massage for those who have just undergone plastic and/or cosmetic surgeries to help alleviate pain and swelling.
- Developed and maintained positive relationships with clients through professional communication and follow-up to build rapport.
- Developed a personalized plan for each client to quicken the healing process
Cashier
Cal Poly Farm Store
09.2017 - 02.2020
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Operated cash register to accurately process and record customer payments.
- Cleaned and maintained store aisles and merchandise displays
Education
Bachelor of Science - Animal Science
California State Polytechnic University, Pomona
Pomona, CA2021
Skills
- Guest Engagement
- Customer Service
- Dining Area Maintenance
- Server Support
Timeline
Support
Stack 571
08.2023 - Current
Massage Therapist
Luxe Sculpt Spa
08.2021 - 06.2023
Cashier
Cal Poly Farm Store
09.2017 - 02.2020
Bachelor of Science - Animal Science
California State Polytechnic University, Pomona