Briana Berry
IT Support Specialist
Wichita Falls,TX
Summary
I am a motivated and skilled individual seeking new opportunities in IT support. Through the completion of the Google IT Support Professional Certificate program, I developed skills in networking, operating systems (Windows & Linux), systems administration, security and customer service.
Overview
3
3
years of professional experience
1
1
Google IT Support Professional Certification
1
1
Google Essentials of AI Professional Certification
Work History
Personal Shopper/Delivery Driver
Self-Employed
09.2022 - 06.2025
- I have been a personal shopper/delivery driver for 3.5-4 yrs. I go to various stores and do the shopping for my customers, checkout & then I deliver the order to the customer's home. I have worked for Instacart, Spark (Walmart), Uber Eats & DoorDash as well.
Delivery Driver
FedEx
02.2024 - 11.2024
- I drove a large FedEx truck and delivered packages. responsible for sorting through your packages & putting them in order for a more streamlined delivery process. Used FedEx's technologically advanced navigation system aimed at making deliveries more efficient & faster.
Merchandiser
Altman Specialty Plant's
12.2022 - 01.2024
- I was in charge of five stores (Walmart garden/patios) in this region. The three stores in Wichita Falls, one in Vernon, and Childress. Unracked and stocked all plants accordingly. Was responsible for the layout of each store's garden center/patio. Had to arrange plants in sections & by height to enhance the aesthetic. Removed all damaged vegetation, any out-of-code, any not-in-set, or discontinued products. Made sure that I watered all plants once, maybe twice, depending on the store I was working that day & how hot it was.
Education
Google IT Support Professional Certificate - IT Support
Coursera
Online06.2025
computer science
Austin Community College
Austin, Texas05.1999
Skills
- Computer Architecture
- Operating Systems
- Remote Connections & Virtual Machines
- Software Installation
- Troubleshooting
- Customer Service
- VPNs & Proxies'
- Network Security
- Centralized Management
- Hashing
- Routing Concepts
Certification
- Certification: Google IT Support Professional Certification
- Certification: Google Essentials of AI Professional Certification
Timeline
Delivery Driver
FedEx
02.2024 - 11.2024
Merchandiser
Altman Specialty Plant's
12.2022 - 01.2024
Personal Shopper/Delivery Driver
Self-Employed
09.2022 - 06.2025
computer science
Austin Community College
Google IT Support Professional Certificate - IT Support
Coursera
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