BRIANA BROWN
Covington,GA
Summary
Accomplished Claims Adjuster with a proven track record at ELITE CLAIMS CONSULTANTS LLC, adept in interpreting complex insurance policies and leveraging strong analytical skills to expedite claim resolutions. Excelled in negotiation and customer service, significantly reducing processing times and mitigating fraud risks. Proficient in claims management software and Microsoft Office Suite, embodying exceptional organizational abilities. Dedicated and detail-oriented Independent Insurance Adjuster with experience in assessing claims, investigating losses, and negotiating settlements. Proven ability to analyze complex information, communicate effectively with clients, and deliver exceptional service. Seeking to leverage expertise in property, casualty, auto to contribute to the company.
Overview
2
2
years of professional experience
Work History
Claims Adjuster
ELITE CLAIMS CONSULTANTS LLC
01.2023 - 10.2023
- Evaluated coverage accurately by interpreting complex insurance policies and applying them to specific claim scenarios.
- Improved claim resolution times by efficiently managing a caseload of 50+ claims per month.
- Identified potential fraud indicators early in the investigation process, protecting company assets from potential losses due to fraudulent activity.
- Reduced processing time for property damage claims by accurately assessing repair costs and negotiating with contractors.
Claims Adjuster
EVANS, SIMPSON AND ASSOCIATES
03.2022 - 12.2022
- Verified insurance claims and determined fair amount for settlement.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
- Examined claims forms and other records to determine insurance coverage.
- Provided exceptional customer service during emotionally difficult situations for policyholders following accidents or natural disasters.
Education
High School Diploma -
DACULA HIGH SCHOOL
Dacula, GA05.2010
Skills
- Strong analytical and investigative skills
- Excellent written and verbal communication
- Proficient in claims management software (Xactimate, Symbility)
- Negotiation and conflict resolution
- Knowledgeable in insurance policies and state regulations
- Time management and organizational skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)Advanced oral and written communication skills
Timeline
Claims Adjuster
ELITE CLAIMS CONSULTANTS LLC
01.2023 - 10.2023
Claims Adjuster
EVANS, SIMPSON AND ASSOCIATES
03.2022 - 12.2022
High School Diploma -
DACULA HIGH SCHOOL
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