Carson Steward
Little Elm,Texas
Summary
Dependable worker with record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Claims Adjuster
USAA
Philadelphia, PA And NJ
12.2023 - 01.2024
- Handled over 60+ claims as a independent adjuster.
- Resolved any disputes or errors in a timely manner.
- Sketched, labeled, and completed claims on Xactimate.
- Monitored progress of pending cases and ensured deadlines were met as required by law.
- Investigated claims, conducted field audits, determined losses and reported findings.
Customer Service Representative/Cashier
Home Depot
Collierville, TN
03.2022 - 08.2023
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Verified accuracy of filing information such as names and numbers.
Cashier
Cheffies Cafe
Collierville, TN
10.2019 - 03.2020
- Ensured compliance with all safety regulations within the store environment.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
High School Diploma -
Collierville High School
Collierville, TN05.2021
Some College (No Degree) -
Southwest Tennessee Community College
Memphis, TNSkills
- Data Collection
- Problem-Solving Abilities
- Customer Service
- Investigative/Research Skills
- Advanced Computer Skills
- Determination
- Multitasker
- Filing
- Building Material Knowledge
- Report Writing
- Appointment Scheduling
- Typing 70 WPM
- Advanced Microsoft Skills
- Adaptive Team Player
- Positive and Professional
- Policy Investigations
- Claims File Management Processes
- Strong Interpersonal and Communication Skills
- Property Adjusting
- Completed Pilot Catastrophe Auto Academy
Certification
- All Lines Adjuster Licenses- Texas
- Valid Driver License
- Willing to obtain more...
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Claims Adjuster
USAA
12.2023 - 01.2024
Customer Service Representative/Cashier
Home Depot
03.2022 - 08.2023
Cashier
Cheffies Cafe
10.2019 - 03.2020
High School Diploma -
Collierville High School
Some College (No Degree) -
Southwest Tennessee Community College
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