Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyneicia Greene

Ruther Glen,VA

Summary

Self-motivated and customer-focused. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Claims Adjuster

GEICO
Fredericksburg, VA
04.2021 - Current
  • Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
  • Researched relevant laws, regulations, legal decisions and precedents to determine appropriate course of action.
  • Interpreted policy language to determine coverage for insureds under various lines of business.
  • Reviewed medical records, police reports and other documents related to claim investigations.
  • Conducted interviews with claimants, witnesses and medical professionals to obtain additional information about the claim.
  • Analyzed facts of loss including photographs, diagrams and other evidence to identify potential sources of recovery.
  • Determined reserves for each claim based on estimated costs of settlement or defense.
  • Maintained accurate documentation of all claim activity within designated system.
  • Organized files into logical categories; maintained complete records according to established procedures.
  • Adhered strictly to departmental guidelines; ensured that all activities were compliant with applicable state laws.

Security Officer

Allied Universal Security Services
Fredericksburg, VA
10.2020 - 04.2021
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Responded to alarms and conducted investigations as required.
  • Confirmed visitor identification prior to granting entry into the building.
  • Maintained accurate logs of all security related activities.
  • Provided escorts for visitors as needed throughout the facility.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.

Cashier

Walmart
Fredericksburg, VA
10.2018 - 09.2020
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Cashier

McDonald's
Fredericksburg, VA
03.2018 - 10.2018
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.

Education

Massaponax High School
Fredericksburg, VA
05-2020

Eastern Virginia Career College
Fredericksburg, VA

Skills

  • Data Entry
  • Inbound and Outbound Calling
  • Data Collection
  • Complaint Resolution
  • Account Updating
  • Multi-tasking
  • Written and verbal communication

Certification

  • Virginia Notary Public, 2022

Timeline

Claims Adjuster

GEICO
04.2021 - Current

Security Officer

Allied Universal Security Services
10.2020 - 04.2021

Cashier

Walmart
10.2018 - 09.2020

Cashier

McDonald's
03.2018 - 10.2018

Massaponax High School

Eastern Virginia Career College

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Tyneicia Greene