Briana Marques
Honolulu,Hawai'i
Summary
Dedicated and creative licensed cosmetologist with a passion for delivering exceptional client experiences. Known for strong communication and leadership abilities, with a keen eye for detail and a commitment to continuous improvement. Highly organized, reliable, and proactive, with a team-oriented mentality and a focus on exceeding expectations in fast-paced environments
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hairstylist Booth Renter
En Signature Brows Hawaii
Honolulu, Hawaii
01.2020 - Current
- Proficient in full range of color, cutting, chemical and styling services.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Proficient in computerized scheduling, bookkeeping and inventory management procedures.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Dyson Beauty Advisor
ActionLink
Honolulu
12.2023 - 12.2023
- Demonstrated various styling techniques for hair styling tools such as the Dyson Airwrap, Dyson Airstraight, Dyson Corrale and Dyson Supersonic.
- Recommended merchandise based on expert product knowledge and client preferences.
- Attended product training sessions to stay updated on new products and trends in the industry.
- Upsold additional beauty items when appropriate to increase sales revenue.
- Performed sales activities such as stocking shelves, inventory management and customer service.
Content Strategist
Skin Care By Hyram (Hyram Yarbro)
Honolulu, HI
11.2021 - 11.2023
- Utilized well-developed social listening skills to craft valuable original content.
- Outlined research findings in detailed documentation to support decision making by project managers, clients and other marketing team members.
- Drafted reports and presentations to illustrate research findings.
- Contributed ideas during strategic and conceptual brainstorming sessions.
- Prepared monthly calendar to manage online content across multiple platforms.
Personal Assistant
Skin Care By Hyram (Hyram Yarbro)
Honolulu, Hawai'i
06.2020 - 11.2023
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Coordinated work schedules for staff teams and executives.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Made company travel arrangements by booking hotels, flights and reservations.
- Opened, read and replied to e-mails, letters and correspondence on behalf of employer.
Hairstylist
MasterCuts
Kaneohe, Hawai'i
11.2019 - 01.2021
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
- Responded to customer inquiries by phone, email and in person.
Brand Ambassador
Heat Makes Sense Inc. (Amika)
Honolulu, Hawai'i
07.2019 - 01.2021
- Maintained consistent visual merchandising standards to highlight product features, attract customers and boost sales.
- Took high-quality photographs of products to support social media campaigns.
- Replenished product stock to maintain appropriate levels and meet expected sales demands.
- Exceeded sales goals through clientele development by creating positive and rewarding client experiences, product knowledge and collaborating with customer service team members.
Receptionist
Regis Salon
Aiea, Hawai'i
08.2016 - 01.2020
- Implemented new recordkeeping and documenting systems to improve organization and traceability.
- Provided clerical support to all team members to improve efficiency and enhance productivity.
- Met incoming customers with a professional approach and directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Maintained daily calendars, set appointments with clients and planned daily salon events.
Education
Certificate of Achievement - Cosmetology
Honolulu Community College
Honolulu, HI09.2019
Skills
- Strong communication and interpersonal skills
- Quick learner with the ability to adapt to new challenges
- Exceptional customer service and multitasking abilities
- Expertise in product knowledge, consumer trends, and sales
- Effective business management and organizational skills
- Photography and social media management experience
- Skilled in schedule management, calendar management and inventory replenishment
- Proficient in data entry and multi-line telephone operations
Accomplishments
- Selected to train new salon employees in policies, procedures, and salon management software.
- Achieved recognition by management and customers for friendly and responsive service.
- Consistently maintained high customer satisfaction ratings.
Certification
- Barbicide Certification in Proper Sanitation and Disinfection Practices
- Coronavirus - What You Need To Know Certified
- Certified Olaplex Professional
- K18 Pro Certification 2024
- Pravana Basic Color Theory Certified
- BTC University - Schwarzkopf BLONDME Certified
- BTC University - Pravana Vivids Certified
- Brazilian Blow Out Certified
- Bellami Professional Master Certification
Timeline
Dyson Beauty Advisor
ActionLink
12.2023 - 12.2023
Content Strategist
Skin Care By Hyram (Hyram Yarbro)
11.2021 - 11.2023
Personal Assistant
Skin Care By Hyram (Hyram Yarbro)
06.2020 - 11.2023
Hairstylist Booth Renter
En Signature Brows Hawaii
01.2020 - Current
Hairstylist
MasterCuts
11.2019 - 01.2021
Brand Ambassador
Heat Makes Sense Inc. (Amika)
07.2019 - 01.2021
Receptionist
Regis Salon
08.2016 - 01.2020
Certificate of Achievement - Cosmetology
Honolulu Community College