Briana Chavez
Irving,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Proficient in fast-paced environments and adept at quickly learning new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Grand Prairie, Texas
10.2024 - Current
- Greeted customers and took orders and prepared for coffee drinks, food items, and other beverages.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Collaborated with team members to ensure efficient service flow.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Monitored inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
Sales Team Leader
Bath & Body Works
Columbus, Georgia
09.2021 - 09.2024
- Led a team of sales associates to enhance customer engagement and service quality..
- Collaborated with management to implement visual merchandising standards across the store.
- Resolved customer inquiries and complaints to maintain high satisfaction levels.
- Managed daily operations to maintain store presentation and streamline inventory management, supporting sales objectives.
- Processed incoming shipments for timely distribution across the store.
Retail Fulfillment Associate
Macys Department Store
Irving, Texas
11.2020 - 08.2021
- Located items and prepared incoming orders for shipment by packaging according to company guidelines to ensure timely delivery.
- Streamlined shipping processes for incoming/outgoing orders, contributing to daily production and sales targets.
- Operated handheld scanners to track merchandise throughout the fulfillment process.
- Collaborated with the team to unload and prepare new Macy's merchandise for display on the sales floor.
Education
Associate of Science -
Dallas College
Dallas, TX05-2025
Skills
- Customer service
- Multitasking and organization
- Time management
- Detail oriented
- Efficient
- Reliable and punctual
- Quick learner
- Team player
Certification
- Texas ServSafe Food Handlers
- Texas Alcoholic Beverage Commission (TABC)
- ServSafe Food Protection Manager Certification
Timeline
Barista
Starbucks
10.2024 - Current
Sales Team Leader
Bath & Body Works
09.2021 - 09.2024
Retail Fulfillment Associate
Macys Department Store
11.2020 - 08.2021
Associate of Science -
Dallas College