Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Briana Dockery

Chicago,IL

Summary

Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Shift Key Agency
01.2025 - Current
  • Assisted patients with daily living activities, promoting independence and comfort.
  • Monitored vital signs, reporting changes to nursing staff for timely interventions.
  • Maintained accurate documentation of patient information and vital signs, supporting seamless communication among healthcare providers.

Certified Nursing Assistant

Bethany Center
01.2024 - 11.2025
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Certified Nursing Assistant

Aspired Living
01.2024 - 12.2024
  • Assisted patients with daily living activities to promote comfort and independence.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Maintained cleanliness and organization of patient areas, ensuring a safe environment.
  • Documented patient care accurately in electronic health records, enhancing communication among team members.
  • Supported rehabilitation efforts by assisting patients with mobility exercises and equipment.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Customer service representative

United airlines Ohare
06.2022 - 04.2024

Ticketing and Reservations

  • Assist customers with flight bookings, changes, and cancellations.
  • Provide information about flight schedules, fares, baggage rules, and seating options.
  • Handle payments and issue boarding passes and receipts.

2. Check-In Services

  • Verify passengers’ identification and travel documents.
  • Weigh and tag luggage, ensuring it meets airline and security regulations.
  • Manage upgrades, seat assignments, and special requests (e.g., wheelchair assistance, meals).

3. Baggage Assistance

  • Handle lost, delayed, or damaged baggage claims.
  • Direct customers to baggage services or help track missing luggage.


Online grocery pickup

Costco Wholesale Cicero,IL
03.2021 - 04.2022

1. Front-End Assistant / Cashier

Main Duties:

  • Greet members and provide friendly service.
  • Scan and total purchases, process payments, and issue receipts.
  • Assist with bagging or boxing items.
  • Maintain cleanliness and order at checkout areas.
  • Verify membership cards and handle returns when needed.

2. Stocker / Merchandise Associate

Main Duties:

  • Unload trucks and stock shelves, coolers, and displays.
  • Rotate inventory to ensure freshness and accurate labeling.
  • Build displays and ensure aisles are clean and accessible.
  • Assist members with locating and lifting heavy products.


3. Food Court / Bakery / Deli Assistant

Main Duties:

  • Prepare, cook, and serve food items.
  • Follow proper food handling and safety guidelines.
  • Clean and sanitize kitchen areas and equipment.

Take member orders and ensure fast, accurate service

Education

High school -

Sarah E Goode Stem Academy
02.2021

Bachelor of Arts - Nursing

Malcolm X
Chicago, IL

Skills

  • Time management
  • Patient care
  • Vital sign monitoring
  • Daily living assistance
  • Customer service
  • Reliable team player
  • Compassionate
  • Bedside manner
  • Safety precautions
  • Leadership
  • Problem solving
  • Adaptability
  • Teamwork
  • Communication skills

Certification

  • CPR certified
  • CNA certified
  • CNA license loading (school July to August 2024)
  • Program was at healthcare training solutions in highland,Indiana.

Timeline

Certified Nursing Assistant

Shift Key Agency
01.2025 - Current

Certified Nursing Assistant

Bethany Center
01.2024 - 11.2025

Certified Nursing Assistant

Aspired Living
01.2024 - 12.2024

Customer service representative

United airlines Ohare
06.2022 - 04.2024

Online grocery pickup

Costco Wholesale Cicero,IL
03.2021 - 04.2022

High school -

Sarah E Goode Stem Academy

Bachelor of Arts - Nursing

Malcolm X
Briana Dockery