Quick learner who is always willing to learn more. Ability to adapt easily to any surrounding. Experience is centered around customer service, the ability to perform and deliver guests wants and needs. Strong background in communication and gaining connections through interpersonal skills.
Overview
6
6
years of professional experience
Work History
Front Desk Associate
Terrace Smiles Dentistry
13214 Telecom Dr, Tampa, FL 33637
10.2023 - Current
Managed multiple phone lines and set up 75 appointments within three months of being there.
Contributed to $20,000 of treatment on the schedule every day.
Verified and processed insurance, handling payments over the phone and in-person. Filed important paperwork.
Used practice works to schedule patients, update treatment plans, look at their charts and to update their profile. Along with being educated on microsoft applications which include but are not limited to word, powerpoint, excel and outlook.
Server
SPURRIERS GRIDIRON GRILLE
Gainesville, FL
08.2021 - 08.2023
Fine dining restaurant owned by Steve Spurrier, a former head football coach. It is one of the best places to eat in Gainesville. People come from all over the world to eat here.
600-800 customers come in on a weekend night with 8-10 table sections. Memorization of an extensive food, wine and liquor menu.
$1,500-$2,000 a night individually in net sales.
Private event server.
Helped management and kitchen staff.
Ability to work under pressure/high-stress situations fast-paced environments.
WUFT News Reporter
University Of Florida
Gainesville
04.2021 - 01.2022
Enhanced news coverage by conducting thorough research and fact-checking to ensure accuracy. Along with developing excellent writing skills, studying and use of the AP format.
Published 3 pieces for WUFT news and contributed photos
Showcased my diversity by writing and photographing multiple pieces in government and politics along with education.
Gained connections with people through interviewing them by having communication and interpersonal skills and attending events to gather more information for important pieces.
Server/Cashier
BOWL SPOT
Port St. Lucie
10.2017 - 07.2018
This job includes serving people their food, re-stocking food and other items, cleaning the interior of the restaurant, checking people out at the cashier.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Taught me basic skills for life within and outside the workplace.