Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Briana Ferris

Williamstown,NJ

Summary

Dedicated employee known for punctuality, excellent customer service and strong work ethic. I am pursuing employment options where good customer service and positive attitude will make a difference and open up better opportunities for the future.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager

Saladworks
03.2017 - Current

My duties for this position include:

  • Handling phone, fax, and walk in orders
  • Greeting customers who walk in in a friendly manner
  • Assisting customers with any questions or issues they may have
  • Training new hires
  • Handling closing and opening procedures

Seasonal Worker

Vera Bradley
11.2023 - 01.2024
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Stocked, tagged and displayed merchandise as required.
  • Built relationships with customers to encourage repeat business.
  • Identified and resolved discrepancies and errors in customer accounts.

Education

High School Diploma -

Eastern High School
Voorhees, NJ
06.2017

Skills

  • Excellent customer service skills
  • Excellent multitasker
  • Time Management
  • Goal orientated
  • Dedicated team player
  • Computer/phone skills
  • Reliable and punctual
  • Time management skills

Accomplishments

  • Promoted to manager due to my strong work ethic and positive attitude
  • Consistently maintained high customer satisfaction ratings.
  • Recognized as Employee of the month for outstanding performance and team contributions.

Certification

Completed a customer service course at Camden County College, Customer Service Representative (CSR)

Timeline

Seasonal Worker

Vera Bradley
11.2023 - 01.2024

Manager

Saladworks
03.2017 - Current

High School Diploma -

Eastern High School
Briana Ferris