Briana Gall
Alexandria,VA
Summary
Driven by a results-focused approach, I excelled at Safeway, enhancing team performance through effective leadership and innovative management strategies. Skilled in complex problem-solving and customer service, I significantly improved operational efficiency and client satisfaction. My ability to develop strong relationships and make decisive actions underscores my commitment to achieving and exceeding goals.
Overview
2
2
years of professional experience
Work History
Person in Charge
Safeway
Alexandria, VA
11.2023 - Current
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved overall team performance by implementing efficient management strategies and providing clear guidance.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives, and communication goals.
- Developed strong relationships with clients by understanding their needs and delivering customized solutions accordingly.
Cashier
Popeyes
Springfield, VA
06.2023 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier
McDonald's
Alexandria, VA
02.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor Of Arts - Criminology
George Mason University
Fairfax, VADiploma - N/A
Edison High School
Alexandria, VA06.2023
Skills
- Effective Leadership
- Team Management
- Staff Development
- Innovation Skills
- Goal-Oriented
- Staff Management
Timeline
Person in Charge
Safeway
11.2023 - Current
Cashier
Popeyes
06.2023 - 10.2023
Cashier
McDonald's
02.2022 - 05.2023
Bachelor Of Arts - Criminology
George Mason University
Diploma - N/A
Edison High School